Souq. com FZ LLC
Project/Program/Product Management--Non-Tech, Program Management, marketplace
ProgramManager,ExternalFulfillment
“Program Manager, External Fulfillment at Souq. com FZ LLC. Skills: Program management, Operations, Process improvement. Develop and implement CX/SX & channel growth programs. Develop and implement initiatives”
What You'll Achieve.
Drive growth; Improve customer experience; Improve seller experience; Improve delivery experience; Improve speed
Industry & Context.
Data-driven recommendations; Identify gaps
What They're Looking For.
Must Have
3+ years program management experience, 3+ years cross-functional experience, 3+ years process improvement experience, Advanced Excel knowledge, SQL knowledge
Nice to Have
3+ years driving end to end delivery, 3+ years driving process improvements, Stakeholder management experience, Building processes experience, Project management experience, Schedule management experience
What You'll Do.
Develop and implement CX/SX & channel growth programs
Develop and implement initiatives
Collaborate with cross-functional teams
Develop innovative solutions
Improve speed of delivery
Monitor and analyze data
Monitor and analyze trends
Monitor and analyze seller performance metrics
Identify areas for improvement
Make data-driven recommendations
Articulate business requirements
Articulate technical requirements
Effect process changes
Stay updated on emerging trends
Stay updated on technologies
Stay updated on best practices
How You'll Work.
Team & Collaboration
Cross-functional teams
Communication Scope
Business requirements; Technical requirements
Process & Methodology
Program management, Project management
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