Kyndryl
ProgramManager,ExecutiveSearchChannel&VendorStrategy
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“Program Manager, Executive Search Channel & Vendor Strategy at Kyndryl. Skills: Executive search, Vendor strategy, Program management, Global governance. Design vendor strategy. Manage global strategy for executive search firm ecosystem”
What You'll Achieve.
Deliver consistent hiring outcomes; Drive measurable improvements in hiring performance; Reduce fragmentation; Improve search strategy; Improve search execution; Improve agency cycle time; Improve candidate experience; Improve hiring leader satisfaction
Industry & Context.
Root cause analysis; Troubleshooting; Data-driven decision making
What They're Looking For.
Must Have
Extensive experience in executive search operations, Vendor management experience, Executive recruitment program leadership experience, Experience managing complex global programs, Proven track record of driving delivery performance accountability, Commercial and financial acumen, Experience managing budgets, Experience managing contracts, Experience managing vendor spend, Experience defining governance frameworks, Experience managing SLAs, Experience managing KPIs, Experience managing compliance standards, Advanced analytical capability, Experience building dashboards, Experience translating recruiting data into actionable insights, Experience working with ATS, Experience working with CRM systems, Ability to influence senior stakeholders
Nice to Have
Experience designing executive search vendor models, Experience transforming executive search vendor models, Partnering with Procurement on vendor frameworks, Partnering with Legal on vendor frameworks, Partnering with Procurement on contract negotiations, Partnering with Legal on contract negotiations, Experience driving change management initiatives, Familiarity with executive hiring across multiple industries, Familiarity with executive hiring across multiple geographies, Experience improving recruitment workflows through automation, Experience improving recruitment workflows through process optimization
What You'll Do.
Design vendor strategy
Manage global strategy for executive search firm ecosystem
Define firm selection
Define firm segmentation
Define firm deployment
Establish scalable vendor operating model
Support priority talent pipelines
Build long-term partnerships with key search firms
Govern agency-led search execution
Oversee active executive searches
Ensure delivery of candidate slates
Monitor search progression
Monitor search pacing
Monitor search outcomes
Define intervention actions
Set expectations with agencies
Drive corrective actions
Manage end-to-end commercial governance
Manage vendor approvals
Manage engagement models
Manage adherence to preferred terms
Oversee purchase orders
Ensure searches executed through approved vendors
Optimize search spend
Define performance standards
Implement performance standards
Track search progress
Track candidate quality
Track hiring outcomes
Analyze vendor performance
Translate data into actionable insights
Implement standardized global governance processes
Drive adoption of new vendor models
Drive adoption of new operating practices
Design executive search agency workflows
Improve executive search agency workflows
Ensure consistent use of Workday ATS
Ensure consistent use of Encore CRM
Define system usage standards
Enhance vendor tracking
Remove process inefficiencies
Improve agency cycle time
Improve candidate experience
Improve hiring leader satisfaction
Establish feedback loop
How You'll Work.
Team & Collaboration
Collaborate with executive stakeholders; Collaborate with Talent Acquisition leadership; Collaborate with Procurement; Collaborate with Legal; Collaborate with external partners; Partner with Finance; Partner with HR Technology; Partner with Operations
Communication Scope
Structured recommendations; Data insights; Clear decision frameworks
Process & Methodology
Program management, Global programs
Full Job Description
**Who We Are** At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. **The Role** You will operate as the single point of accountability for the executive search channel, shaping how Kyndryl engages with external partners, manages multi-million-dollar search investments, and delivers consistent hiring outcomes across regions. Your work will balance strategy development with operational execution, using data, structured governance, and stakeholder alignment to drive measurable improvements in hiring performance. In this role, you will collaborate closely with executive stakeholders, Talent Acquisition leadership, Procurement, Legal, and external partners to build a disciplined, scalable, and insight-driven search model that supports critical leadership hiring. **What you will do** **Design and lead vendor strategy** * Define and manage the global strategy for the preferred executive search firm ecosystem, including firm selection, segmentation, and deployment * Establish a clear and scalable vendor operating model that supports priority talent pipelines and reduces fragmentation * Build long-term partnerships with key search firms aligned to business-critical hiring needs **Govern agency-led search execution** * Oversee active executive searches to ensure delivery of high-quality, business-aligned candidate slates * Monitor search progression, pacing, and outcomes, identifying risks and defining clear intervention actions * Set expectations with agencies on search briefs, market positioning, and candidate qual
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