Flywire
Education
ProgramManager,EDUAidandFunding
“Program Manager, EDU Aid and Funding at Flywire. Skills: Program management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement. Drive the digitization of education payments originating from major third-party funding and financial aid sources.. Cultivate a network of private, public, and government partners to support the growth and success of Flywire’s EDU funding partner network.”
What You'll Achieve.
Drive client satisfaction.; Execute personal goals and responsibilities consistently.; Proactively identify opportunities to improve partner experiences and Flywire operational outcomes, leveraging industry trends and data for maximum growth.; Accelerate market share and expand into new funding categories.
Industry & Context.
Analytical skills; Analyze operational pain points
Willingness to travel up to 15–25% of the time.
What They're Looking For.
Must Have
5–8 years of combined experience in program management, relationship management, customer success, implementation management, operations, or strategic partnerships., Proven experience building relationships with clients, partners, and internal stakeholders., Excellent communication (written and verbal), interpersonal, analytical, organizational, and planning skills., Ability to manage multiple projects and priorities simultaneously in a fast-paced environment., Proven experience working cross-functionally with technical and non-technical teams., Experience with project management tools (e.g., Salesforce, Jira, Teams).
Nice to Have
Experience within Higher Education, Education technology, Accounts Payables, scholarship administration, 529 programs, or financial services is preferred.
What You'll Do.
Drive the digitization of education payments originating from major third-party funding and financial aid sources.
Cultivate a network of private
and government partners to support the growth and success of Flywire’s EDU funding partner network.
Accelerate market share and expand into new funding categories.
Manage the existing portfolio of education funding
and financial services partners.
Manages the pipeline of prospective education funding
and financial services partners.
Track and manage project plans
Drive process optimization and automation by identifying manual workflows
analyzing operational pain points
and recommending improvements to enhance speed
and scalability in partnership with internal teams (Operations
Support technical and operational workstreams (e.g.
and payment workflows).
Identify new opportunities for expanded functionality
improved partner adoption
and stronger operational performance.
Serve as a trusted point of contact for partner support and escalations
leveraging data and feedback to drive value.
Liaise with partners and coordinate with internal teams (Marketing
Sales) to support new initiatives
and regulatory compliance.
Maintain detailed project documentation
and executive updates.
Represent Flywire professionally at partner meetings
How You'll Work.
Team & Collaboration
Collaboration with cross-functional teams (Product, Engineering, Operations, Sales, etc.); Work collaboratively across Flywire teams.; Proven experience working cross-functionally with technical and non-technical teams.; Coordinate with internal teams (Marketing, Sales) to support new initiatives, campaigns, and regulatory compliance.
Communication Scope
Excellent communication (written and verbal); Interpersonal skills
Process & Methodology
Manage multiple projects and priorities simultaneously, Track and manage project plans, milestones, risks, dependencies, and action items., Maintain detailed project documentation, meeting notes, trackers, and executive updates.
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