Skydio

Technology

ProgramManager,DFR

$155–225k ~AI est. New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Program Manager, DFR at Skydio. Skills: Customer Success, Program Management, Law Enforcement, Autonomous Flight. Lead implementation and delivery. Drive implementation and delivery”

Industry & Context.

Technology
Problems you'll solve

Problem solving; Analytical thinking

Eligibility Requirements

30% travel annually

What They're Looking For.

Must Have

Customer-facing professional services experience, Program manager experience, Customer success experience, Experience engaging with high-level officials, Experience working within U.S. Law Enforcement, Technical capability, Program management skills, Learn technical concepts quickly, Dig into details, Manage program dependencies, Manage technical and program risks, Deliver best outcome for customer, Handle ambiguity, Handle multiple tasks or projects, Obtain FAA Part 107 certification

Nice to Have

Experience for law enforcement agencies, Experience implementing new technology, Experience with agile development, Experience interfacing with technical teams, Experience implementing internal business systems, Experience implementing processes and controls, Experience with Law Enforcement UAS, Experience with commercial UAS, Experience with related software development, Law Enforcement/Federal Program Management experience, Technology Assessments experience, Systems Design experience, Systems Analysis experience, Programmatic Support experience, Acquisition Planning experience, Budget Planning experience, Comfortable working in data analytics, Resolve complex problems independently, Thinking out of the box, Develop creative solutions

What You'll Do.

Lead implementation and delivery

Drive implementation and delivery

Serve as customer liaison

Manage contract success

Plan end-to-end project deployment

Design end-to-end project integration

Ensure successful platform launch

Ensure operational success

Manage production programs

Manage implementation programs

Understand customer requirements

Translate customer requirements

Drive development execution

Drive delivery execution

Establish customer relationships

Build plans with engineering

Drive plans with engineering

Inform leaders regarding risks

Inform leaders regarding opportunities

Ensure coordinated approach

Ensure comprehensive approach

Support go-to-market activities

Support business activities

How You'll Work.

Team & Collaboration

Customer Success teams; Technical Support teams; Product teams; Marketing teams; Development teams; Engineering teams; Cross-functional teams

Communication Scope

Written communication; Verbal communication; Interaction with senior leaders

Process & Methodology

Project management, Program management, Agile development

Full Job Description

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors https://www.skydio.com/solutions/energy-and-utilities to first responders https://www.skydio.com/solutions/public-safety, soldiers in battlefield scenarios https://www.skydio.com/solutions/national-security/tactical-isr, and beyond https://www.skydio.com/solutions. About the role: Skydio is looking for a driven customer facing Program Manager with a deep sense of ownership to lead and drive all aspects of implementation and delivery for our Law Enforcement Customers. You will join our Customer Success team, and will be Skydio's Law Enforcement customer liaison and broadly responsible for the success of our contracts to include: cost, performance, scheduling, project planning, technical execution, risk management and problem solving. In this role, you will have to learn technical concepts and employ them quickly. Digging into the details to understand program dependencies so that technical and program risks can be managed effectively is a must. You will be expected to utilize your technical capability in conjunction with your program management skills to deliver the best outcome for the customer. A successful candidate for this job should have deep experience working within the U.S. Law Enforcement and experience engaging with high-level officials. In addition to your core role, you will also be suited to providing input into a wide range of technical activities within the company. You will work in a high-activity/fast-paced environment, with the ability to handle ambiguity, and multiple tasks or projects at once. Your teammates are passionate Customer Success and Technic

Free ATS check

Applying for this Program Manager, DFR role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Ashby

  • Ashby is a fast modern ATS — most applications take under 3 minutes.
  • The resume parser is strong; verify parsed experience dates and job titles.
  • Custom screening questions are often scored algorithmically — answer completely.
  • Location field affects geo-based screening; use your actual metro area.

ANONYMOUS · UNFILTERED

What do employees actually say about Skydio?

Real rants from real employees. Read before you apply.

Read Company Rants →