Amazon Spain Services, S. L. U.

E-Commerce

ProgramManager,De-Risking,AccountHealthSupport

€65–95k ~AI est. Barcelona, Catalonia, Spain FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Program Manager, De-Risking, Account Health Support at Amazon Spain Services, S. L. U.. Skills: EU3P Compliance, De-risking operations, Program management, Stakeholder management. Own EU3P Compliance de-risking program. Translate strategic goals into plans”

What You'll Achieve.

Ensure alignment with strategic objectives; Meet performance targets; Ensure high-quality execution; Enhance efficiency; Enhance engagement; Ensure consistency of operations; Ensure scalability of operations; Drive accountability across initiatives

Industry & Context.

E Commerce
Problems you'll solve

Risk assessment; Mitigation strategies; Process optimization; Data analysis; Analytical thinking; Problem identification; Root cause analysis

Eligibility Requirements

Site visits required

What They're Looking For.

Must Have

Advanced Excel (Pivot Tables, VLookUps), SQL knowledge, 2+ years EU3P compliance experience, Risk assessment experience, De-risking activities experience, Program or project management experience, Cross-functional work experience, Process improvement definition experience, Program requirements definition experience, Bachelor's degree or equivalent work experience

Nice to Have

Experience driving end to end delivery, Communicating results to senior leadership, Leading process improvements experience, Stakeholder management experience, Building processes experience, Project management experience, Schedule management experience

What You'll Do.

Own EU3P Compliance de-risking program

Translate strategic goals into plans

Drive execution through prioritization

Follow through on plans

Identify operational bottlenecks

Implement mitigation strategies

Identify systemic improvement opportunities

Lead process optimization initiatives

Incorporate data insights

Incorporate stakeholder feedback

Incorporate best practices

Distill operational insights into narratives

Provide recommendations for leadership

Act as liaison for process improvement

Partner with internal stakeholders

Partner with EU3P stakeholders

Communicate across levels

Translate operational nuances

Ensure program adoption

Design mechanisms to assess program effectiveness

Execute mechanisms to assess program effectiveness

Synthesize quantitative inputs

Synthesize qualitative inputs

Inform decision-making

Balance data with insights

Produce actionable conclusions

Champion Specialist experience

Identify Specialist pain points

Drive Specialist experience improvements

Enhance Specialist efficiency

Enhance Specialist engagement

Ensure consistent execution

Ensure high-quality execution

Own lifecycle of EU3P Compliance de-risking program

Manage program scoping

Manage program launch design

Manage program execution

Manage program continuous optimization

Leverage expertise in EU de-risking frameworks

Leverage expertise in EU policies

Leverage expertise in operational practices

Guide program strategy

Inform program decision-making

Ensure high-quality execution across sites

Define program roadmaps

Maintain program roadmaps

Ensure clear prioritization

Ensure alignment with business objectives

Establish measurable milestones

Establish performance frameworks

Track program progress

Drive accountability across initiatives

Provide clear updates to stakeholders

Provide concise updates to stakeholders

Use data analysis to identify risks

Use business insights to identify risks

Drive program prioritization

Shape program direction

Lead governance sessions

Lead working sessions with partner teams

Monitor program progress

Unblock program issues

Drive implementation of new initiatives

Build relationships with internal stakeholders

Build relationships with external stakeholders

Ensure alignment with stakeholders

Ensure transparency with stakeholders

Ensure effective execution with stakeholders

Define operational artifacts

Standardize operational artifacts

Continuously improve operational artifacts

Ensure consistency of operations

Ensure scalability of operations

Act as SME for EU Compliance de-risking

Support rollout of improvements

Support calibration of improvements

Support adoption of improvements

Conduct site engagement

Validate execution at sites

Gather insights at sites

Reinforce standards at sites

Work independently on projects

Work collaboratively on projects

Establish annual goals

Support new use case launches

Drive operational improvements

How You'll Work.

Team & Collaboration

Cross-functional teams; Partner with site leadership; Work with cross-functional partners; Work with internal stakeholders; Work with EU3P stakeholders; Work with partner teams

Communication Scope

Communicate across levels; Provide updates to leadership; Provide updates to stakeholders

Process & Methodology

Program management, Project management, Roadmap planning, Prioritization, Sequencing, Performance frameworks, Milestones

Full Job Description

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The AHS Policy De-risking Manager within the Account Health Support will oversee the entire EU3P Compliance de-risking operation, ensuring alignment with strategic objectives and managing relationships with key stakeholders. They will be responsible for driving overall program success, coordinating across different functional areas, and ensuring the team meets its performance targets. A successful candidate will demonstrate strength in the following competencies: Program Ownership and Strategic Execution • Owns the end-to-end EU3P Compliance de-risking program, ensuring alignment with AHS and EU3P organizational objectives. • Translates strategic goals into structured plans, driving execution through clear prioritization, stakeholder alignment, and disciplined follow-through. • Anticipates risks and operational bottlenecks, proactively implementing mitigation strategies. Process Excellence and Continuous Improvement • Possesses proven expertise in EU Compliance de-risking processes, using this knowledge to identify systemic improvement opportunities. • Leads process optimization initiatives, incorporating data insights, stakeholder feedback, and best practices across the global AHS network. • Distills complex operational insights into clear narratives and recommendations for leadership. • Acts as the primary liaison for process improvement initiatives with site leadership and cross-functional partners. Stakeholder Management and Influencing • Partners effectively with internal and EU3P stakeholders, defining scope, aligning expectations, and driving accountability. • Communicates effectively across levels, translating operational nuances into actionable insight

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