Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, amazon security
ProgramManager-Cross-FunctionalPrograms,StoresSecurityBusinessOperations
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“Program Manager - Cross-Functional Programs, Stores Security Business Operations at Amazon.com Services LLC. Skills: Program management, Process improvement, Stakeholder management. Execute operational programs. Maintain operational programs”
What You'll Achieve.
Track program outcomes; Report on program outcomes
Industry & Context.
Data analysis; Process improvement
What They're Looking For.
Must Have
3+ years program management experience, 3+ years defining process improvement initiatives, Experience using data and metrics, Experience working cross functionally
Nice to Have
3+ years driving end to end delivery, 3+ years driving process improvements, Experience in stakeholder management, Experience building processes, Experience building project management, Experience building schedules, Advanced Excel knowledge, Advanced SQL knowledge
What You'll Do.
Execute operational programs
Maintain operational programs
Support process improvement initiatives
Analyze current state processes
Implement approved solutions
Track cross-functional dependencies
Manage cross-functional deliverables
Maintain documentation
Maintain reporting mechanisms
Develop organizational communications
Deliver organizational communications
Coordinate team meetings
Facilitate team meetings
Coordinate operational reviews
Facilitate operational reviews
Maintain team documentation
Organize team documentation
Maintain knowledge management systems
Organize knowledge management systems
Support business operations engagement
Track key operational metrics
Report on key operational metrics
Track program outcomes
Report on program outcomes
Build working relationships
Maintain working relationships
Support stakeholder communications
Support information sharing mechanisms
Coordinate cross-team initiatives
Coordinate cross-team projects
Identify operational challenges
Escalate operational challenges
Identify operational blockers
Escalate operational blockers
Participate in cross-functional meetings
Represent Business Operations initiatives
How You'll Work.
Team & Collaboration
Cross-functional partners; Cross-team initiatives; Cross-functional meetings
Communication Scope
Organizational communications; Stakeholder communications
Process & Methodology
Program management, Project management
Full Job Description
At Amazon, we obsess over our customers and maintaining their trust. We are seeking an exceptional Program Manager, to join the Amazon Stores Security Team (StoresSec). This role will support operational initiatives within StoresSec Business Operations. Key job responsibilities Program Management & Operational Support: The role will focus on executing and maintaining operational programs and processes within StoresSec Business Operations. The Program Manager will support process improvement initiatives by gathering data, analyzing current state processes, and implementing approved solutions. They will assist in tracking and managing cross-functional dependencies and deliverables while maintaining documentation and reporting mechanisms for operational programs. Business Operations Support: Working closely with the Business Operations Manager, this role will partner in developing and delivering organizational communications and mechanisms. The Program Manager will assist in coordinating and facilitating team meetings and operational reviews, while helping maintain and organize team documentation and knowledge management systems. They will support the development and execution of business operations engagement initiatives and be responsible for tracking and reporting on key operational metrics and program outcomes. Stakeholder Engagement: The Program Manager will build and maintain effective working relationships with cross-functional partners and support stakeholder communications and information sharing mechanisms. They will assist in coordinating cross-team initiatives and projects, help identify and escalate operational challenges and blockers, and participate in cross-functional meetings to represent Business Operations initiatives. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is ju
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