Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, selling partner services
ProgramManager,ContentSystems,SellerExternalRelations
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“Program Manager, Content Systems, Seller External Relations at Amazon.com Services LLC. Skills: Program management, Content systems, Stakeholder coordination. Drive initiative execution. Coordinate work across teams”
What You'll Achieve.
Deliver business value; Ensure initiatives deliver value
Industry & Context.
Remove delivery blockers; Evaluate situations; Escalate with recommendation
What They're Looking For.
Must Have
5+ years program management experience, Experience driving end to end delivery, Communicate results to senior leadership, Work cross functionally with tech and non-tech teams, Implement repeatable processes, Drive automation or standardization, Use data and metrics for improvements
Nice to Have
Stakeholder management experience, Prioritize competing demands, Scope large efforts, Negotiate timelines, Drive decision making among stakeholders, Familiarity with DAM, MAM, or content management platforms, Experience with platform integrations, System ownership experience, Work with engineering teams on cloud-based platforms, Content systems experience, Support program scaling efforts, Onboard new teams, Expand user bases, Manage rollout programs
What You'll Do.
Drive initiative execution
Coordinate work across teams
Maintain initiative momentum
Remove delivery blockers
Own initiative scoping
Own initiative sequencing
Translate strategic direction
Make trade-off recommendations
Synthesize complex inputs
Maintain visibility into progress
Identify risks and dependencies
Support capacity planning
Track initiative scope
Track measurable outcomes
Identify process improvements
Streamline cross-team workflows
Reduce coordination friction
Enable teams to deliver
Coordinate execution across initiatives
Facilitate subject matter experts
Facilitate stakeholder meetings
Partner on creative workflow design
Coordinate implementation timelines
Partner on sprint planning
Partner on technical coordination
Maintain visibility across roadmap
Identify risks before blockers
Identify dependencies before blockers
Escalate with recommendation
Lead user onboarding strategies
Lead adoption strategies
Provide content organization guidance
Provide ongoing user support
Document key decisions
Prepare program status updates
Translate feedback into next steps
How You'll Work.
Team & Collaboration
Cross-team collaboration; Partner organizations; Cross-functional alignment; Stakeholder coordination
Communication Scope
Senior leadership communication; Stakeholder communication
Process & Methodology
Roadmap execution, Scrum planning, Prioritization, Sequencing decisions, Timeline negotiation
Full Job Description
The Seller External Relations - Content Management team is building the systems that connect teams to the content they need. We are seeking a Program Manager to drive execution and delivery momentum across a growing portfolio of initiatives for PRISM, our centralized multimedia content management platform serving creative and content teams featuring Amazon third-party sellers PRISM centralizes 200,000+ multimedia assets, enabling content teams to efficiently discover, manage, and distribute materials through integrated capabilities including AI-enhanced search, creative automation, rights management, content intelligence, and automated delivery. This role will report directly to the Manager, Content Management, working closely with our System Development Engineer and partner organizations to maintain delivery momentum through transparent communication, stakeholder coordination, and cross-team collaboration. Key job responsibilities Drive execution of initiatives across the content management roadmap, coordinating work across teams and systems while maintaining initiative momentum and removing delivery blockers Own initiative scoping and sequencing decisions, partnering with the Content Manager to translate strategic direction into executable plans with clear owners, timelines, and success criteria—making trade-off recommendations on sequencing, resource allocation, and scope Synthesize complex inputs into single-path recommendations with clear next steps, maintaining visibility into initiative progress, risks, and dependencies across the product portfolio Lead user onboarding and adoption strategies as the content systems scale to new teams across partner organizations, facilitating stakeholder coordination and cross-team alignment Support capacity planning and program-level success metrics by tracking initiative scope, resource needs, and measurable outcomes to ensure initiatives deliver business value Identify and implement process improvements that streamline cro
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