Mastercard
payments or financial services
ProgramManager,ConsumerAcquisition&Engagement
Neural analysis suggests this role is
optimal for Senior candidates.
“Program Manager, Consumer Acquisition & Engagement at Mastercard. Skills: Program Management, Consumer Acquisition, Engagement, Loyalty Programs, Marketing Programs, Financial Institution Client Management. Own end to end delivery, commercialization, and financial performance of loyalty and marketing programs for financial institution clients in Taiwan. Market execution and commercialization lead for loyalty and marketing programs”
What You'll Achieve.
Sustainable revenue growth; Client outcomes; Adoption of new and existing Mastercard services; Margin delivery; Best client and Mastercard results
Industry & Context.
Structured problem solver
What They're Looking For.
Must Have
10+ years’ experience in merchant partnership/ loyalty program/ credit card usage and rewards, ideally within payments or financial services, Degree holders in Business Administration, Marketing or related disciplines, understanding of Taiwan financial institutions and loyalty / marketing landscape, Experience managing external vendors and partner ecosystems
Nice to Have
Experience working within regional or global matrix organizations, Exposure to loyalty platforms, data driven marketing, or payments related services, Native or fluent Mandarin proficiency with good working proficiency in English
What You'll Do.
Own end to end delivery
and financial performance of loyalty and marketing programs for financial institution clients in Taiwan
Market execution and commercialization lead for loyalty and marketing programs
Ensure global and regional loyalty capabilities are market ready
and successfully delivered
Drive sustainable revenue growth
and adoption of new and existing Mastercard services
Own end to end market delivery of loyalty and marketing programs from solution definition through implementation and steady state operations
Ensure programs meet market readiness
and control standards
Lead market level go to market execution for loyalty and marketing solutions
Partner with market sales and regional product teams to commercialize new Mastercard loyalty and services capabilities
Translate client and market needs into deployable solutions
Own P&L management for assigned loyalty and services initiatives
Support revenue growth by identifying incremental commercialization
and expansion opportunities
and manage local market vendors and partners
Own vendor performance management
commercial negotiations
and delivery outcomes
How You'll Work.
Team & Collaboration
Work closely with market sales, regional product, and delivery teams; Partner with market sales and regional product teams; Work closely with Market Product Management, Sales, Finance, Legal, Risk, and Regional Service product teams; Contribute to regional best practice sharing, playbooks, and continuous improvement initiatives; Support internal stakeholders with market insights, delivery learnings, and client feedback
Process & Methodology
End to end delivery ownership, Solution definition, Implementation coordination, Post launch optimization, Delivery quality assurance, Risk and control management
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Program Manager, Consumer Acquisition & Engagement ### The Manager, AP Loyalty & Services – Program Management is responsible for owning the end to end delivery, commercialization, and financial performance of loyalty and marketing programs for financial institution clients in Taiwan. This role sits within the AP Services organization and acts as a key market execution and commercialization lead, ensuring global and regional loyalty capabilities are market ready, locally relevant, and successfully delivered. The role carries go to market execution and P&L accountability, working closely with market sales, regional product, and delivery teams to drive sustainable revenue growth, client outcomes, and adoption of new and existing Mastercard services. Key Responsibilities Market Delivery & Execution Excellence • Own end to end market delivery of loyalty and marketing programs for Taiwan financial institution clients, from solution definition through implementation and steady state operations • Ensure programs meet market readiness, delivery quality, risk, and control standards in line with AP Loyalty & Services expectations • Act as the primary escalation and accountability point for delivery outcomes, client satisfaction, and issue resolution Go to Market Execution & Commercialization • Lead market level go to market execution for loyalty and marketing solutions, including launch planning, implementation coordination, and post launch opti
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