QuestBridge
ProgramManager,CollegePartnerServices
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“Program Manager, College Partner Services at QuestBridge. Skills: Program management, College partner services, Data analysis, Communication. Participate in planning and execution of team's work.. Provide operational support to college partners.”
What You'll Achieve.
Maximize impact of QuestBridge's programs for high school students.; Better understand and facilitate student placements.; Contribute to the success of the organization.
Industry & Context.
Evaluate and improve current operations; Exercise good judgement in difficult situations
Heightened sensitivity to students from low-income backgrounds, Handling sensitive personal information and situations, Maintain confidentiality, Travel when necessary (up to 2-4 times per year)
What They're Looking For.
Must Have
Bachelor's degree and at least five years of full-time professional experience., Process oriented with organizational skills and ability to understand and communicate complex processes in a straightforward way., Ability to manage multiple programs while maintaining a high level of organization and professionalism., comfort with technology and data, with the ability to evaluate and improve current operations., Excellent written and oral communication skills, with superior writing and editing ability., Heightened sensitivity to students from low-income backgrounds and a track record of handling sensitive personal information and situations.
Nice to Have
Experience with Microsoft Excel (including pivot tables, IF statements, VLOOKUP, and other advanced functions), Canva, Salesforce, Tableau and Slate., Understanding of statistical analysis., work ethic, with intense drive to reach goals and contribute to the success of the organization., Exceptional attention to detail, but able to maintain focus on the larger picture., Rigorous quality standards in terms of quantitative accuracy, text editing, and visual aesthetics., belief in the goals and mission of QuestBridge., Warm, professional demeanor and communication style., Team player who enjoys working collaboratively with a small team of colleagues., Deep-seated personal integrity., Self-starter, with ability to self-manage and take ownership of work., Keen sense of accountability., Ability to maintain confidentiality and exercise good judgement in difficult situations., Desire to grow and develop professionally., Quick study, independently resourceful.
What You'll Do.
Participate in planning and execution of team's work.
Provide operational support to college partners.
Develop communications and resources for college partners.
Analyze partner data trends for student placements.
Plan partner colleges' participation in QuestBridge events.
Track partner engagement and communication.
Manage college partner participation in outreach efforts.
Evaluate and select students for programs.
Perform administrative and miscellaneous tasks.
How You'll Work.
Team & Collaboration
Collaborate with a small team of colleagues.
Communication Scope
Excellent written and oral communication skills; Superior writing and editing ability; Clear and concise messaging; Warm, professional demeanor and communication style
Process & Methodology
Manage multiple programs, Maintain organization and professionalism
Full Job Description
We are searching for a Program Manager on our College Partner Services team that oversees operations related to our college partners, as QuestBridge seeks to connect high school students to undergraduate opportunities. Reporting to the Director, the Program Manager will will be a key player in furthering the QuestBridge mission. Responsibilities Participate in the planning and execution of the team’s work to maximize the impact of QuestBridge’s programs for high school students. Provide operational support to college partners enabling their participation in QuestBridge programs. Develop communications and resources for college partners, ensuring messaging is presented in a clear and concise way. Analyze partner data trends to better understand and facilitate student placements. Plan partner colleges’ participation in QuestBridge events, including collaborative meetings and conferences. Track partner engagement and communication through Salesforce CRM. Manage college partner participation in QuestBridge outreach and education efforts, such as our in-person and virtual conferences. Play a significant role efforts to evaluate and select students for various programs. Perform other administrative and miscellaneous tasks as needed. Qualifications Bachelor’s degree and at least five years of full-time professional experience. Passion for and knowledge of issues in higher education, particularly highly selective college admissions and financial aid processes. Process oriented with strong organizational skills and ability to understand and communicate complex processes in a straightforward way. Ability to manage multiple programs while maintaining a high level of organization and professionalism. Strong comfort with technology and data, with the ability to evaluate and improve current operations. Excellent written and oral communication skills, with superior writing and editing ability. Heightened sensitivity to students from low-income backgrounds and a strong track record
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