Abridge
healthcare
ProgramManager,ClinicianTrainingandLMS
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“Program Manager, Clinician Training and LMS at Abridge. Skills: clinician training, LMS administration, content management, cross-functional coordination. Own and lead the clinician onboarding and end user training programs. Run the monthly training update cadence aligned to Abridge's product release cycle”
What You'll Achieve.
drives clinician engagement, adoption, and long-term success; ensure every feature Abridge ships has a corresponding training decision; improve clinician ramp up times; raising the bar on clinician satisfaction and long-term retention
Industry & Context.
What They're Looking For.
Must Have
4+ years of experience in clinician training, learning & development, or a related enablement role, Demonstrated experience owning end-to-end content production across live, recorded, and self-serve formats, Experience implementing or administering an LMS (learning management system), project management instincts — you can run a monthly cadence, manage competing requests, and keep a module library current without dropping anything, High craft standard for content quality, brand consistency, and clinician-appropriate communication, Comfortable working cross-functionally with Product, PMM, Clinical, and Ops stakeholders
Nice to Have
ideally in health tech or clinical education, Familiarity with Epic, Experience with tools like Tight Studio, Loom, or Pitch for video and deck production, Background working in or alongside a Partner Experience or Customer Success org
What You'll Do.
Own and lead the clinician onboarding and end user training programs
Run the monthly training update cadence aligned to Abridge's product release cycle
Develop and refine the onboarding strategy tailored to clinician roles
Triage and respond to incoming training requests
Design and maintain a comprehensive curriculum for clinician training
Ensure content is up-to-date
Own and administer the LMS
Track training effectiveness through feedback loops
Iterate on the training model as Abridge scales
How You'll Work.
Team & Collaboration
Partner with the Partner Experience team to design scalable, high-touch resourcing models; Coordinate across Clinical Success, Product, PMM, and Implementation; Collaborate cross-functionally with teams like Product, Product Marketing, and Customer Operations; Partner with Implementation teams on LMS onboarding updates
Communication Scope
communication skills; ability to build trust
Process & Methodology
run a monthly cadence, manage competing requests, keep a module library current
Full Job Description
ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE As the Program Manager, Clinician Training & LMS, you will own the full end-to-end clinician training machine at Abridge — from content strategy and production to LMS administration and partner-facing delivery. You will be responsible for designing and executing a best-in-class onboarding and training experience that drives clinician engagement, adoption, and long-term success. This role is the connective tissue between our product releases and the training experience our end users receive. You'll ensure that every feature Abridge ships has a corresponding training decision, every module is current and polished, and every partner can access what they need, when they need it. This is a highly strategic and collaborative role that requires a passion for user experience, education design, and operational excellence. By delivering consistent and effective training programs tailored to the clinician jour
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