Abridge
healthcare
ProgramManager,ClinicianTrainingandLMS
“Program Manager, Clinician Training and LMS at Abridge. Skills: clinician training, LMS administration, content management, cross-functional coordination. Own and lead the clinician onboarding and end user training programs. Run the monthly training update cadence aligned to Abridge's product release cycle”
What You'll Achieve.
drives clinician engagement, adoption, and long-term success; ensure every feature Abridge ships has a corresponding training decision; improve clinician ramp up times; raising the bar on clinician satisfaction and long-term retention
Industry & Context.
What They're Looking For.
Must Have
4+ years of experience in clinician training, learning & development, or a related enablement role, Demonstrated experience owning end-to-end content production across live, recorded, and self-serve formats, Experience implementing or administering an LMS (learning management system), project management instincts — you can run a monthly cadence, manage competing requests, and keep a module library current without dropping anything, High craft standard for content quality, brand consistency, and clinician-appropriate communication, Comfortable working cross-functionally with Product, PMM, Clinical, and Ops stakeholders
Nice to Have
ideally in health tech or clinical education, Familiarity with Epic, Experience with tools like Tight Studio, Loom, or Pitch for video and deck production, Background working in or alongside a Partner Experience or Customer Success org
What You'll Do.
Own and lead the clinician onboarding and end user training programs
Run the monthly training update cadence aligned to Abridge's product release cycle
Develop and refine the onboarding strategy tailored to clinician roles
Triage and respond to incoming training requests
Design and maintain a comprehensive curriculum for clinician training
Ensure content is up-to-date
Own and administer the LMS
Track training effectiveness through feedback loops
Iterate on the training model as Abridge scales
How You'll Work.
Team & Collaboration
Partner with the Partner Experience team to design scalable, high-touch resourcing models; Coordinate across Clinical Success, Product, PMM, and Implementation; Collaborate cross-functionally with teams like Product, Product Marketing, and Customer Operations; Partner with Implementation teams on LMS onboarding updates
Communication Scope
communication skills; ability to build trust
Process & Methodology
run a monthly cadence, manage competing requests, keep a module library current
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