DocGo
ProgramManager,ClinicalTraining
“Program Manager, Clinical Training at DocGo. Skills: Program Management, Clinical Training, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement. Support the practice by building and scaling robust clinical education programs for virtual and mobile health care models. End-to-end training strategy and execution for clinicians across new and existing partner programs”
What You'll Achieve.
Ensure clinicians are equipped with the technical, clinical, and operational knowledge required to deliver high-quality care from day one; Ensure 100% clinician training completion for all assigned programs; Ensure all training aligns with HIPAA and regulatory compliance standards; Use data-driven insights to evaluate training effectiveness and continuously improve programs
Industry & Context.
Problem Solving
What They're Looking For.
Must Have
3-5 years in training, L&D, program management, Background in technical and clinical training content development, Experience in healthcare, telehealth, or virtual care environments, Proven ability to manage multiple programs under tight deadlines, communication, facilitation, and stakeholder management skills, Experience with LMS platforms and training analytics
Nice to Have
Experience working with clinicians (physicians, APPs, care teams), Knowledge of Jira
What You'll Do.
Support the practice by building and scaling robust clinical education programs for virtual and mobile health care models
End-to-end training strategy and execution for clinicians across new and existing partner programs
Own training implementation for program launches
ensuring clinicians are equipped with the technical
and operational knowledge required to deliver high-quality care from day one
build and maintain a comprehensive learning ecosystem for clinical staff
Develop roles-based curricula for programs aligned to clinical readiness standards
Define clear learning objectives and outcomes using adult learning best practices
Partner cross-functionally to identify skills gaps and translate them into targeted training interventions
Own end-to-end training delivery for new hire onboarding
program launches and workflow changes
Build and manage a scalable training infrastructure including LMS administration
Ensure 100% clinician training completion for all assigned programs
Serve as the primary point of contact for clinician training questions and support
Own end-to-end training implementation for new and existing partner programs
Collaborate with internal teams and external partners to translate requirements into training deliverables
Adapt quickly to shifting priorities and manage multiple launches simultaneously
Ensure clinicians are fully prepared to use systems and workflows at go-live
Maintain high quality and consistency across all training programs
Act as a point of contact for clinical training related issues
Participate in clinical operations incidents and contribute to resolution efforts
Use data-driven insights to evaluate training effectiveness and continuously improve programs
Prepare and present training performance reports to stakeholders
Partner with Clinical
and leadership on training needs and workforce readiness
Support employee development initiatives
and performance enablement
Own and maintain training content within the Learning Management System (LMS)
ensuring data accuracy
Quickly learn and train clinicians on multiple technology platforms
Ensure all training aligns with HIPAA and regulatory compliance standards
Develop and update training materials for partner programs
Collaborate with stakeholders on evolving training needs
Support clinicians with real-time questions and troubleshooting
Track training completion and effectiveness metrics
Continuously refine content based on feedback and performance data
How You'll Work.
Team & Collaboration
Operates at the intersection of Clinician Enablement, Product, and Partner Success; Partner cross-functionally to identify skills gaps and translate them into targeted training interventions; Collaborate with internal teams and external partners to translate requirements into training deliverables; Partner with Clinical, Implementations, Product, and leadership on training needs and workforce readiness; Collaborate with stakeholders on evolving training needs
Communication Scope
communication; facilitation
Process & Methodology
Program management, Manage multiple programs under tight deadlines, Manage multiple launches simultaneously
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