Monarch
ProgramManager,ChildCrisis
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager, Child Crisis at Monarch. Skills: Crisis management, Staff supervision, Quality care. Provide onsite daily management of the Crisis Center. Manage staff, e.g., hire, supervise, onboard, performance, and”
Industry & Context.
Problem-solving
On-call rotation, Holiday coverage, Weekend coverage, Floor coverage, Driving and travel may be required
What They're Looking For.
Must Have
Bachelor degree (non Human Services) with 4 years Full time OR 8 years Part time applicable experience required, Bachelor degree (Human Services) with 2 years Full time OR 4 years Part time applicable experience required, Master degree (Human Services) with 1 year Full time OR 2 years Part time applicable experience required, Experience working with children, adolescents, or transition-aged youth with a mental health diagnosis, an intellectual/developmental disability, or substance use disorder | 1-4 years, Maintain current licensure and certification in all agencies, state, and federal training requirements
Nice to Have
Supervisory Experience | 2 Years
What You'll Do.
Provide onsite daily management of the Crisis Center
disciplinary action is completed
Implement onboarding process to ensure staff are trained
Provide staffing coverage to ensure unit is staffed
Prepare and post staff schedule
Ensure utilization of positions assigned in schedule are
Communicate with shift leadership and local leadership
Participate in problem-solving and proposing viable solutions
Provide care to individuals receiving services
Conduct functions that contribute to effectiveness and safety
Ensure environment is conducive to recovery
Maintain physical plant of the crisis center
Complete work orders as needed
Ensure crisis center maintains compliance with DHSR licensure
Complete administrative functions timely and accurately
Work with clients and families
Coordinate or implement skill level activities
Attend and actively participate in meetings and training
Complete documentation in EHR
Demonstrate knowledge of and comply with all agency
Demonstrate knowledge of emergency procedures
Assist in crisis situations
Complete all other relevant responsibilities as assigned
How You'll Work.
Team & Collaboration
Cross-functional teams; Leadership communication
Full Job Description
**Scheduled Weekly Hours:** 40 **Schedule** : Monday-Friday (7:00am-4:00pm), with on-call rotation responsibilities and holiday coverage. Weekend and floor coverage as needed. **Starting Pay:** $45,760.00 **Education We 're Looking for:** Minimum of a Bachelor Degree (dependent upon experience) (Required) **Certifications We 're Looking For:** Qualified Professional (QP) - Monarch-DSM **Experience We 're Looking For: ** Experience working with children, adolescents, or transition-aged youth with a mental health diagnosis, an intellectual/developmental disability, or substance use disorder | 1-4 years (Dependent Upon Education - see Job Description) | RequiredSupervisory Experience | 2 Years | Not Required **Additional Details:** **_A Qualified Professional (10A NCAC 27G .0104) must have one of the following:_** * Bachelor degree (non Human Services) with 4 years Full time OR 8 years Part time applicable experience required * Bachelor degree (Human Services) with 2 years Full time OR 4 years Part time applicable experience required * Master degree (Human Services) with 1 year Full time OR 2 years Part time applicable experience required **Job Description Summary:** The primary responsibility of the Program Manager, Child Crisis is provide onsite daily management of the Crisis Center. This role will function as a leader among the Lead Behavioral Technicians and Behavioral Technicians, ensuring frontline processes are efficient and effective, ensuring excellent communication flows freely between leadership and the direct floor staff, and ensuring quality care is provided to the youth served. **What You 'll Do:** * Manage staff, e.g., hire, supervise, onboard, performance, and train, lead and behavioral technician staff. Ensure that coaching, rounding, disciplinary action is completed as required. Implement onboarding process to ensure that staff are trained appropriately and completed accurately on training reports. * Provide staffing coverage to ensure that the unit i
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