ASSPL
Project/Program/Product Management--Non-Tech, Program Management, fulfillment ops
ProgramManager,CBW,INAMXL,AMXLLastmileOperations
Neural analysis suggests this role is
optimal for Senior candidates.
“Program Manager, CBW, IN AMXL, AMXL Last mile Operations at ASSPL. Skills: Operational metrics, P&L savings. Own and deliver P&L savings. Reduce cost of business waste”
What You'll Achieve.
Reduce cost-of-waste; Impact P&L bottom line; Sustained performance improvement
Industry & Context.
Deep-dive data analysis; Root cause analysis; Business case development; Structure ill-defined problems
What They're Looking For.
Must Have
5+ years program management experience, Experience using data and metrics to drive improvements, Experience owning program strategy, Experience owning end to end delivery, Experience communicating results to senior leadership
Nice to Have
2+ years driving process improvements, Master's degree or MBA
What You'll Do.
Own and deliver P&L savings
Reduce cost of business waste
Lead NL metrics linked with OP goals
Develop path-to-green recovery plans
Identify opportunities through deep-dive data analysis
Secure leadership buy-in
Prioritize resources for high-impact programs
Build cross-functional mechanisms
Operationalize cross-functional mechanisms
Design scalable frameworks
Implement scalable frameworks
Benchmark against Core network best practices
Adapt frameworks for AMXL-specific challenges
Drive accountability across stakeholder teams
Operate in ambiguous environment
Structure ill-defined problems
Iterate rapidly based on outcomes
Deliver through influence
Use quantitative data to align teams
Use qualitative data to align teams
How You'll Work.
Team & Collaboration
Cross-functional mechanisms; Diverse functions
Communication Scope
Written communication; Oral communication; Present to senior leadership
Process & Methodology
Program management, End to end delivery
Full Job Description
Amazon is looking for a Senior Program Manager to lead the Cost of Business Waste (CBW) charter for IN AMXL Operations. CBW is the central mechanism to track and reduce net cost-to-serve across the AMXL fulfillment network — driving down inefficiencies in damages, network losses, concessions, and material damage rates to directly impact the P&L bottom line of the business. This is a highly ambiguous, high-impact role that provides a platform to experiment, innovate, and build scalable mechanisms across multiple workstreams. The Sr. PM will own OP-linked goals across Damages, Network Losses, MDR, and Concessions — operating as the single-threaded owner for cost-of-waste reduction across the AMXL network. The Sr. Program Manager will: - Own and deliver P&L savings by reducing cost of business waste across AMXL, directly impacting the bottom-line growth of the business - Lead multiple NL metrics linked with OP goals — establishing targets, tracking mechanisms, and path-to-green recovery plans for Damages, IFIT/FCHO/Trans-HO, MDR, and Concessions - Identify opportunities through deep-dive data analysis, define solutions, secure leadership buy-in, and prioritize resources for high-impact programs - Build and operationalize cross-functional mechanisms working with a plethora of stakeholders including Category, Operations, Network Logistics, Finance, ReCommerce, L&D, and Transportation teams - Design and implement scalable frameworks for loss prevention, damage reduction, and recovery — benchmarking against Core network best practices and adapting for AMXL-specific challenges - Drive accountability across stakeholder teams through data-driven governance frameworks (WBRs, MBRs) for sustained performance improvement - Operate in a highly ambiguous environment — structuring ill-defined problems, building v1 solutions, and iterating rapidly based on outcomes - Deliver through influence rather than authority, using quantitative and qualitative data to align teams with often con
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