Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, transportation and logistics
ProgramManager,CapitalManagementBusinessExcellence&Analytics
Neural analysis suggests this role is
optimal for Senior candidates.
“Program Manager, Capital Management Business Excellence & Analytics at Amazon.com Services LLC. Skills: Capital Management, Business Excellence, Analytics, Data-driven decision-making. Own end-to-end delivery. Establish operating cadence”
What You'll Achieve.
Ensure capital dollar tied to outcomes; Drive organizational learning; Reduce approval cycle time by 11 days; Transformation scales as portfolio grows
Industry & Context.
Root cause analysis; Data-driven decision making; Troubleshooting
What They're Looking For.
Must Have
5+ years program management, Experience using data and metrics, Own program strategy, End to end delivery, Communicate results to senior leadership, Experience with budgeting, Experience with scheduling, Experience with cost reports, Bachelor's degree in Finance, Bachelor's degree in Accounting, Bachelor's degree in Business, Bachelor's degree in Engineering, Bachelor's degree in a related field
Nice to Have
2+ years driving process improvements, Master's degree in business, Master's degree in operations, Master's degree in human resources, Master's degree in adult education, Master's degree in organizational development, Master's degree in instructional design, Master's degree in related field, MBA in business, MBA in operations, MBA in human resources, MBA in adult education, MBA in organizational development, MBA in instructional design, MBA in related field
What You'll Do.
Own end-to-end delivery
Establish operating cadence
Establish deliverables
Establish success metrics
Maintain infrastructure
Translate business strategy
Design executive-ready insights
Identify process optimization opportunities
Identify continuous improvement opportunities
Serve as voice of data quality
Serve as voice of measurement rigor
Hold stakeholders accountable
Work closely with Infrastructure PMO
Work closely with business teams
Work closely with Compliance
Work closely with GOSS Tech
Facilitate quarterly reviews
Close the feedback loop
Drive organizational learning
Collaborate with other SPMs
Ensure seamless handoffs
Ensure integrated delivery
Mentor Business Analysts
Develop Business Analysts
Provide guidance on analytical approaches
Provide guidance on stakeholder management
Provide guidance on career growth
Build culture of automation
Build culture of standard-setting
Build culture of transparent measurement
Deliver executive-level presentations
Translate analytical findings
Write compelling narratives
Facilitate productive dialogue
Ask the right questions
Drive decision-making
Maintain transparent communication
Review overnight data refreshes
Triage data quality issues
Coordinate with tech teams
Build predictive model
Update standards repository
Define scoring criteria
Design S-curve analysis
Translate between teams
Finalize QBR presentation
Document continuous improvement process
Train Business Analysts
How You'll Work.
Team & Collaboration
Capital Management pillar leaders; Infrastructure PMO; Business teams; Compliance; GOSS Tech; Governance; Planning; Business Excellence; Analytics functions; Technical data teams; Business stakeholders
Communication Scope
Executive presentations; Actionable recommendations; Compelling narratives; Productive dialogue; Transparent communication
Process & Methodology
Program strategy, End-to-end delivery, Budgeting, Scheduling, Cost reports
Full Job Description
The Senior Program Manager on the GOSS Capital Management Business Excellence and Analytics team serves as a strategic leader responsible for establishing and executing the measurement infrastructure that powers data-driven decision-making across Amazon's $30B capital portfolio. This individual will own one of three critical functional areas: Business Reviews and Executive Reporting, Standards Creation and Continuous Improvement, or Predictive Analytics and AI Strategy. The SPM will design and deliver the systems, processes, and insights that enable Capital Management to transform from a transactional approval function into a world-class investment organization, ensuring every capital dollar is tied to measurable strategic outcomes. Key job responsibilities Functional Ownership: - Own end-to-end delivery of one of three functional areas: (1) Business Reviews and Executive Reporting (Daily Digest, WBR, MBR, QBR), (2) Standards Creation and Continuous Improvement (centralized repository, compliance tracking, process optimization), or (3) Predictive Analytics and AI Strategy (forecasting models, AI-powered automation, portfolio intelligence) - Establish the operating cadence, deliverables, and success metrics for your functional area in partnership with Capital Management pillar leaders (Planning, Operations, Governance, Investment Strategy) - Build and maintain the infrastructure (dashboards, reporting templates, standards documentation, predictive models) that serves as the single source of truth for capital performance data Strategic Leadership: - Partner with Capital Management leadership to translate business strategy into measurable KPIs across Planning, Operations, Governance, and Investment Strategy pillars - Design and deliver executive-ready insights that inform portfolio-level decisions, resource allocation, and transformation progress tracking - Identify opportunities for process optimization and continuous improvement based on performance trends, root caus
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