Amazon.com Services LLC

Project/Program/Product Management--Non-Tech, Program Management, transportation and logistics

ProgramManager,CapitalManagementBusinessExcellence&Analytics

$104–155k Nashville, Tennessee, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Program Manager, Capital Management Business Excellence & Analytics at Amazon.com Services LLC. Skills: Capital Management, Business Excellence, Analytics, Data-driven decision-making. Own end-to-end delivery. Establish operating cadence”

What You'll Achieve.

Ensure capital dollar tied to outcomes; Drive organizational learning; Reduce approval cycle time by 11 days; Transformation scales as portfolio grows

Industry & Context.

Project/Program/Product Management Non Tech, Program Management, transportation and logistics
Problems you'll solve

Root cause analysis; Data-driven decision making; Troubleshooting

What They're Looking For.

Must Have

5+ years program management, Experience using data and metrics, Own program strategy, End to end delivery, Communicate results to senior leadership, Experience with budgeting, Experience with scheduling, Experience with cost reports, Bachelor's degree in Finance, Bachelor's degree in Accounting, Bachelor's degree in Business, Bachelor's degree in Engineering, Bachelor's degree in a related field

Nice to Have

2+ years driving process improvements, Master's degree in business, Master's degree in operations, Master's degree in human resources, Master's degree in adult education, Master's degree in organizational development, Master's degree in instructional design, Master's degree in related field, MBA in business, MBA in operations, MBA in human resources, MBA in adult education, MBA in organizational development, MBA in instructional design, MBA in related field

What You'll Do.

Own end-to-end delivery

Establish operating cadence

Establish deliverables

Establish success metrics

Maintain infrastructure

Translate business strategy

Design executive-ready insights

Identify process optimization opportunities

Identify continuous improvement opportunities

Serve as voice of data quality

Serve as voice of measurement rigor

Hold stakeholders accountable

Work closely with Infrastructure PMO

Work closely with business teams

Work closely with Compliance

Work closely with GOSS Tech

Facilitate quarterly reviews

Close the feedback loop

Drive organizational learning

Collaborate with other SPMs

Ensure seamless handoffs

Ensure integrated delivery

Mentor Business Analysts

Develop Business Analysts

Provide guidance on analytical approaches

Provide guidance on stakeholder management

Provide guidance on career growth

Build culture of automation

Build culture of standard-setting

Build culture of transparent measurement

Deliver executive-level presentations

Translate analytical findings

Write compelling narratives

Facilitate productive dialogue

Ask the right questions

Drive decision-making

Maintain transparent communication

Review overnight data refreshes

Triage data quality issues

Coordinate with tech teams

Build predictive model

Update standards repository

Define scoring criteria

Design S-curve analysis

Translate between teams

Finalize QBR presentation

Document continuous improvement process

Train Business Analysts

How You'll Work.

Team & Collaboration

Capital Management pillar leaders; Infrastructure PMO; Business teams; Compliance; GOSS Tech; Governance; Planning; Business Excellence; Analytics functions; Technical data teams; Business stakeholders

Communication Scope

Executive presentations; Actionable recommendations; Compelling narratives; Productive dialogue; Transparent communication

Process & Methodology

Program strategy, End-to-end delivery, Budgeting, Scheduling, Cost reports

Full Job Description

The Senior Program Manager on the GOSS Capital Management Business Excellence and Analytics team serves as a strategic leader responsible for establishing and executing the measurement infrastructure that powers data-driven decision-making across Amazon's $30B capital portfolio. This individual will own one of three critical functional areas: Business Reviews and Executive Reporting, Standards Creation and Continuous Improvement, or Predictive Analytics and AI Strategy. The SPM will design and deliver the systems, processes, and insights that enable Capital Management to transform from a transactional approval function into a world-class investment organization, ensuring every capital dollar is tied to measurable strategic outcomes. Key job responsibilities Functional Ownership: - Own end-to-end delivery of one of three functional areas: (1) Business Reviews and Executive Reporting (Daily Digest, WBR, MBR, QBR), (2) Standards Creation and Continuous Improvement (centralized repository, compliance tracking, process optimization), or (3) Predictive Analytics and AI Strategy (forecasting models, AI-powered automation, portfolio intelligence) - Establish the operating cadence, deliverables, and success metrics for your functional area in partnership with Capital Management pillar leaders (Planning, Operations, Governance, Investment Strategy) - Build and maintain the infrastructure (dashboards, reporting templates, standards documentation, predictive models) that serves as the single source of truth for capital performance data Strategic Leadership: - Partner with Capital Management leadership to translate business strategy into measurable KPIs across Planning, Operations, Governance, and Investment Strategy pillars - Design and deliver executive-ready insights that inform portfolio-level decisions, resource allocation, and transformation progress tracking - Identify opportunities for process optimization and continuous improvement based on performance trends, root caus

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