ADCI HYD 20 SEZ

Project/Program/Product Management--Non-Tech, Program Management, selling partner services

ProgramManager,BuyerRiskPreventions(BRP)

₹22–35L ~AI est. Bengaluru, Karnataka, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Program Manager, Buyer Risk Preventions (BRP) at ADCI HYD 20 SEZ. Skills: Program management, Process improvement, Cross-functional leadership. Lead projects for cross-functional teams. Gather business requirements”

What You'll Achieve.

Minimize risk; Maximize trust; Maximize customer satisfaction; Minimize fraud threats; Ensure timely and successful delivery; Sustainability of desired results; Attainment of outcomes; Completion within established timeframes; Eliminate negative experiences; Reduce friction; Enhance overall customer satisfaction; Maintain effective risk controls; Improve customer experience; Drive contact transfer accuracy

Industry & Context.

Project/Program/Product Management Non Tech, Program Management, selling partner services
Problems you'll solve

Root cause analysis; Troubleshooting; Decision making

What They're Looking For.

Must Have

4+ years program or project management, 3+ years cross functional with tech and non-tech, 3+ years defining and implementing process improvement, Knowledge of Excel advanced level, Knowledge of SQL, Experience defining program requirements, Experience using data and metrics to determine improvements

Nice to Have

3+ years driving end to end delivery, Communicating results to senior leadership, 3+ years driving process improvements, Experience in stakeholder management, Dealing with multiple stakeholders varied levels, Experience building processes, Experience project management, Experience building schedules

What You'll Do.

Lead projects for cross-functional teams

Gather business requirements

Document functional and design specifications

Identify appropriate resources needed

Assemble project team

Assign individual responsibilities

Develop milestones and launch schedule

Develops and/or influences new ideas/approaches

Establishes procedures

Develops strategies to enhance decision making

Ensures effective controls are developed and maintained

Takes corrective action

Drives and facilitates moderately complex focuses

Reporting on progress of multiple projects

Providing regular updates to senior management

Partners with global process owners

Partners with Site leaders

Partners with Operation managers

Identify and define process improvement projects

Execute process improvement projects

Edit and write documents

How You'll Work.

Team & Collaboration

Cross-functional teams; Global process owners; Site leaders; Operation managers; Senior management

Communication Scope

Executive level documentation; Reporting

Process & Methodology

Project management, Program management, Agile

Full Job Description

Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction and proactively identify and neutralize new and growing fraud threats?? Amazon is seeking a Program Manager who has bias for action, ability to dive deep, and has experience leading multi-organizational initiatives for our global risk team. Our mission in Buyer Risk Preventions (BRP) is to make Amazon the safest place to transact online. BRP safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, BRP designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon. Key job responsibilities Project Management: Lead projects for cross-functional teams focused on the delivery of a new feature, service, product, or system. Gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities, and develop the milestones and launch schedule to ensure timely and successful delivery of the project. Change Management & Innovation: Develops and/or influences new ideas/approaches. Establishes procedures, plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments. Develops strategies to enhance decision making. Results & Accountability: Ensures that effective controls are developed and maintained across the organization. Takes corrective action, as appropriate. Commitment towards goals and outcomes and to ensure the completion within established timeframes. D

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