ADCI HYD 20 SEZ
Project/Program/Product Management--Non-Tech, Program Management, selling partner services
ProgramManager,BuyerRiskPreventions(BRP)
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager, Buyer Risk Preventions (BRP) at ADCI HYD 20 SEZ. Skills: Program management, Process improvement, Cross-functional leadership. Lead projects for cross-functional teams. Gather business requirements”
What You'll Achieve.
Minimize risk; Maximize trust; Maximize customer satisfaction; Minimize fraud threats; Ensure timely and successful delivery; Sustainability of desired results; Attainment of outcomes; Completion within established timeframes; Eliminate negative experiences; Reduce friction; Enhance overall customer satisfaction; Maintain effective risk controls; Improve customer experience; Drive contact transfer accuracy
Industry & Context.
Root cause analysis; Troubleshooting; Decision making
What They're Looking For.
Must Have
4+ years program or project management, 3+ years cross functional with tech and non-tech, 3+ years defining and implementing process improvement, Knowledge of Excel advanced level, Knowledge of SQL, Experience defining program requirements, Experience using data and metrics to determine improvements
Nice to Have
3+ years driving end to end delivery, Communicating results to senior leadership, 3+ years driving process improvements, Experience in stakeholder management, Dealing with multiple stakeholders varied levels, Experience building processes, Experience project management, Experience building schedules
What You'll Do.
Lead projects for cross-functional teams
Gather business requirements
Document functional and design specifications
Identify appropriate resources needed
Assemble project team
Assign individual responsibilities
Develop milestones and launch schedule
Develops and/or influences new ideas/approaches
Establishes procedures
Develops strategies to enhance decision making
Ensures effective controls are developed and maintained
Takes corrective action
Drives and facilitates moderately complex focuses
Reporting on progress of multiple projects
Providing regular updates to senior management
Partners with global process owners
Partners with Site leaders
Partners with Operation managers
Identify and define process improvement projects
Execute process improvement projects
Edit and write documents
How You'll Work.
Team & Collaboration
Cross-functional teams; Global process owners; Site leaders; Operation managers; Senior management
Communication Scope
Executive level documentation; Reporting
Process & Methodology
Project management, Program management, Agile
Full Job Description
Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction and proactively identify and neutralize new and growing fraud threats?? Amazon is seeking a Program Manager who has bias for action, ability to dive deep, and has experience leading multi-organizational initiatives for our global risk team. Our mission in Buyer Risk Preventions (BRP) is to make Amazon the safest place to transact online. BRP safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, BRP designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon. Key job responsibilities Project Management: Lead projects for cross-functional teams focused on the delivery of a new feature, service, product, or system. Gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities, and develop the milestones and launch schedule to ensure timely and successful delivery of the project. Change Management & Innovation: Develops and/or influences new ideas/approaches. Establishes procedures, plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments. Develops strategies to enhance decision making. Results & Accountability: Ensures that effective controls are developed and maintained across the organization. Takes corrective action, as appropriate. Commitment towards goals and outcomes and to ensure the completion within established timeframes. D
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