Block
ProgramManager,BankPartnershipsMarketing
“Program Manager, Bank Partnerships Marketing at Block. Skills: Program management, Stakeholder management, Continuous improvement, AI/automation. Support Bank Partnerships Marketing Collateral Review program end-to-end.. Coordinate submissions, clarify requirements, negotiate timelines, facilitate approvals.”
Industry & Context.
Identify bottlenecks and failure points.; Propose and implement changes to workflows, roles, and tools.
What They're Looking For.
Must Have
Bachelor's degree and minimum of 5 years of program or product operations management in FinTech, issuing, banking, or regulated industries, with direct experience shepherding materials through bank or partner approvals., Ability to manage multiple concurrent initiatives with competing timelines and priorities., program management skills with experience delivering complex initiatives on time., Grasp of bank/network marketing and brand guidelines and the broader regulatory landscape for consumer communications in financial services., Experience designing and improving scalable workflows and governance (intake, SLAs, approval matrices, playbooks) and implementing tooling (e. g. , workflow/orchestration, ticketing, documentation)., Stakeholder management and communication can influence without authority across internal and external partners., Practical experience applying AI/automation to business processes (e. g. , LLM-assisted review, classification, templating, or rules engines) with measurable impact., A builder's mindset—comfortable with ambiguity, rapid iteration, and hands-on execution., Familiarity with card network guidelines and partner-specific collateral requirements., Background in change management or process excellence.
What You'll Do.
Support Bank Partnerships Marketing Collateral Review program end-to-end.
Coordinate submissions
facilitate approvals.
Support partner engagement with banks and networks.
Build and maintain relationships with partner account.
Stay current on partner marketing guidelines and feedback.
Translate partner input into clear guidance.
Enable cross-functional alignment to speed approvals.
Work closely with Marketing
Translate bank and network feedback and approval conditions into internal review-ready guidance.
Streamline internal alignment and accelerate bank approvals.
Proactively improve the system.
Identify bottlenecks and failure points.
Propose and implement changes to workflows
Run pilots/experiments
and scale successful approaches.
Support audit readiness.
Maintain accurate records of submissions
Ensure processes meet partner
and internal policy standards.
Communicate with clarity.
action-oriented updates.
Escalate risks early with data-backed options and recommendations.
Apply AI for efficiency and quality.
How You'll Work.
Team & Collaboration
Work closely with Marketing, Creative, Product, Engineering, Legal, Compliance, Risk, Operations, and Brand.; Influence without authority across internal and external partners.
Communication Scope
Communicate with clarity.; Provide concise, action-oriented updates.; Escalate risks early with data-backed options and recommendations.; Stakeholder management and communication.
Process & Methodology
Manage multiple concurrent initiatives with competing timelines and priorities., Experience delivering complex initiatives on time.
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