Td Synnex
ProgramManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Program Manager at Td Synnex. Skills: Vendor relationships, Sales support, Deal management. Act as primary point of contact for vendor programs. Build lasting relationships with multiple-tier vendors”
What You'll Achieve.
driving revenue growth; ensuring the smooth execution of partnerships; maximize revenue potential
What They're Looking For.
Must Have
3 Years of relevant work experience, intermediate English, Able to execute instructions and to request clarification when needed, Possesses data entry skills, Able to recognize and attend to important details with accuracy and efficiency, Able to communicate clearly and convey necessary information, Understand, communicate, and collaborate effectively with people across various identities, Able to negotiate skillfully and promote/sell ideas persuasively, Able to adjust readily to change and adapt as needed, Able to constructively work under stress and pressure when faced with high workloads and deadlines, Able to effectively multi-task, Able to collaborate and build solid, effective working relationships with others, Able to quickly learn/adapt to new systems and technology
Nice to Have
Associate Degree with Business, IT, or related Field of Study preferred
What You'll Do.
Act as primary point of contact for vendor programs
Build lasting relationships with multiple-tier vendors
Resolve escalated issues with customers pertaining to supplier orders
Stay up-to-date with vendor programs and pricing
Provide accurate and timely quotes for products
Test existing solutions and create training materials
Determine and communicate lead times and delivery expectations
Coordinate with vendors and internal teams for timely delivery
Perform deal registration processes with vendors
Apply appropriate pricing and terms
Create renewal contracts when applicable
Provide hands-on support to sales teams in crafting quotes
Address customer inquiries
Identify up-selling possibilities
Collaborate with sales representatives to develop strategies
Identify upsell opportunities during quoting process
How You'll Work.
Team & Collaboration
Works closely with management in order to resolve escalated issues; Support sales teams; Coordinate with vendors and internal teams; Provide hands-on support to sales teams; Collaborate with sales representatives; Collaborate with the sales team
Communication Scope
Able to communicate clearly and convey necessary information; Understand, communicate, and collaborate effectively with people across various identities; Able to negotiate skillfully and promote/sell ideas persuasively
Full Job Description
## Job Purpose: As a Partner Operations Manager Level III, you will play a critical role in facilitating and enhancing our vendor relationships, supporting vendor programs, and managing the lifecycle of products and services. You will be the go-to person for the sales teams, providing essential support in quoting, deal registration, pricing, and up-selling opportunities. Your expertise in vendor programs, pricing structures, and product knowledge will be invaluable in driving revenue growth and ensuring the smooth execution of partnerships. ## Responsibilities: * Act as the primary point of contact for vendor programs, building strong and lasting relationships with multiple-tier vendors. * Works closely with management in order to resolve escalated issues with customers pertaining to supplier orders and quotes as needed. * Stay up-to-date with the latest developments in vendor programs and pricing structures to effectively support sales teams and end-users. * Provide accurate and timely quotes for products and services, considering pricing guidelines and program terms. * Tests existing solutions and creates training materials and resources for users to optimize product adoption and usage. * Determine and communicate lead times and delivery expectations based on product availability, build lead time times, etc. * Coordinate with vendors and internal teams to ensure timely delivery of products and services. * Perform deal registration processes with vendors to secure and protect sales opportunities. * Apply appropriate pricing and terms, and create renewal contracts when applicable to maintain ongoing partnerships. * Provide hands-on support to sales teams in crafting quotes, addressing customer inquiries, and identifying up-selling possibilities. * May collaborate with sales representatives to develop effective strategies for increasing revenue through partner programs. * May identify upsell opportunities during the quoting process and collaborate with the sales team
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