Jll
ProgramManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Program Manager at Jll. Skills: program management, strategic initiatives, cross-functional leadership, operational excellence, reporting, risk mitigation, change management. Support the end-to-end lifecycle of high-impact initiatives, from initial business case development and conceptualization through to operational delivery and performance monitoring.. Develop and maintain comprehensive project plans, timelines, and resource allocation strategies.”
What You'll Achieve.
Ensuring contracted delivery and KPIs (Key Performance Indicators) are met.; enhance account productivity; accelerate the delivery of critical operational improvements.; increase client value.; measurable outcomes
Industry & Context.
strategic thinking; identify workflow inefficiencies; implement scalable solutions; proactively identify potential project risks and dependencies
Candidates must be authorized to work in the United States without sponsorship., This position does not provide visa sponsorship.
What They're Looking For.
Must Have
5+ years of proven program or project management experience in corporate environments., Proficiency in project management software and data visualization strategic thinking and the ability to manage multiple priorities in a dynamic Excellent written and verbal communication skills with ability to present to executive Experience working in cross-functional, matrixed organizational structures, Proven ability to manage an active portfolio of initiatives focused on service delivery optimization and large-scale account strategy., Experience with project management and data visualization tools (such as Smartsheet and Looker Studio) to track performance and report on key data points., Advanced proficiency in Google Suite or Microsoft Office Suite.
Nice to Have
Project Management Professional (PMP) certification or equivalent credentials, Previous experience in commercial real estate, facilities management, or professional services industry, Experience with enterprise software implementations, digital transformation, or technology rollouts, Background in change management and organizational development initiatives, Demonstrated success managing global or multi-regional programs, Familiarity with real estate technology platforms and industry-specific software solutions
What You'll Do.
Support the end-to-end lifecycle of high-impact initiatives
from initial business case development and conceptualization through to operational delivery and performance monitoring.
Develop and maintain comprehensive project plans
and resource allocation strategies.
Facilitate seamless collaboration between regional directors
internal platform teams
and client representatives to ensure integrated service delivery and prevent siloed operations.
Identify workflow inefficiencies and implement scalable solutions to enhance account productivity and accelerate the delivery of critical operational improvements.
Oversee the reporting of key data points
providing senior leadership with executive-level updates and actionable insights.
Proactively identify potential project risks and dependencies.
Implement robust mitigation strategies and perform regular quality checks to ensure initiatives remain on track and meet high standards.
Support change impact analysis and communication strategies to ensure successful adoption of new technologies and processes.
Drive the integration of innovative tools to increase client value.
Support end-to-end program planning and delivery across multiple workstreams.
Facilitate collaboration between internal teams and client stakeholders.
Monitor program progress and implement proactive risk mitigation.
Prepare and present executive-level reports to senior leadership.
Coordinate with global teams to ensure consistent delivery standards across different markets.
How You'll Work.
Team & Collaboration
Facilitate seamless collaboration between regional directors, internal platform teams, and client representatives to ensure integrated service delivery and prevent siloed operations.; Facilitate collaboration between internal teams and client stakeholders.; Coordinate with global teams to ensure consistent delivery standards across different markets.
Communication Scope
Excellent written and verbal communication skills with ability to present to executive
Process & Methodology
program management, project management software, project plans, timelines, resource allocation strategies, standardized project management methodologies, risk mitigation, quality control
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Program Manager** **Location:** Remote What this job involves: As a Program Manager at JLL, you'll drive strategic initiatives that shape how we deliver exceptional real estate services to our clients worldwide. In this role, you'll orchestrate complex, multi-faceted programs from conception through execution, working across diverse teams to ensure seamless delivery of our integrated solutions. You'll serve as the central hub connecting stakeholders, managing timelines, and resources while maintaining our commitment to excellence. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and you'll be instrumental in translating strategic vision into measurable outcomes. Your expertise will help streamline processes, enhance operational efficiency, and drive innovation across our service delivery model. This position requires a strategic thinker who thrives in a dynamic environment, balancing multiple priorities while fostering collaboration across departments and geographies. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this an ideal role for someone ready to make a significant impact on our global operations. ****Primary Responsibilities:**** * Strategic Initiative Delivery: Support the end-to-end lifecycle of high-impact initiatives, from initial business case development and conceptual
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