Element
hospitality
ProgramManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Program Manager at Element. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. definition and resolution of operational strategy for the client. operational KPI & SLA reporting”
What You'll Achieve.
deliver projects, processes and/or products on time, within budget and with the required quality; maintain indicators. KPI Cost and accident rate
Industry & Context.
analytical capacity
Driving of light vehicles, willing to comply with a pre-employment background check
What They're Looking For.
Must Have
At least 3 years of experience in Customer Service (Preferably, KAM or Similar Position), Experience in Leasing (Preferably of Vehicles), Experience in control of multifunctional projects, Driving of light vehicles
Nice to Have
Licenciatura, preferably in Business Administration, Hospitality Industry or Engineering, Experience in Leasing (Preferably of Vehicles), Experience in control of multifunctional projects
What You'll Do.
definition and resolution of operational strategy for the client
operational KPI & SLA reporting
On Demand Reports according to need and account metrics (KPI'S)
Periodic reports of gasoline consumption
Semi-annual and annual financial planning to generate purchase orders
Accident report for repair control
payment and deductible control and maintenance of indicators. KPI Cost and accident rate
Verification and follow-up of the budget for maintenance expenses
Inventory control in internal platforms and client administration platforms
Supervision of the sending of billing details by company name to ensure payment to Element
Review and clarification of invoices
Monthly communication to users regarding operational processes with Element: Unit renewal
Provide support for escalations received and advice to users about operational processes with Element: Purchases
How You'll Work.
Team & Collaboration
part of a multifunctional team based at the Client's Facilities; coordinate the activities of a multifunctional team
Communication Scope
effective communication
Process & Methodology
control of multifunctional projects
Full Job Description
## **_Get started on an exciting career at Element!_** Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. Program Manager es parte de un equipo multifuncional basado en las Instalaciones del Cliente, responsable de la definición y resolución de la estrategia operativa para el cliente, asimismo será responsable del reporteo de KPI’s & SLA’s operativos. Program Manager es un pensador creativo con capacidad analítica que sabe coordinar las actividades de un equipo multifuncional para lograr que los proyectos, procesos y/o productos se entreguen en tiempo, dentro de presupuesto y con la calidad requerida siempre comunicando efectivamente para garantizar su visibilidad * Reportes on Demand de acuerdo con la necesidad y métricos de la cuenta (KPI´S) * Reportes periódicos de consumo de gasolina * Planeación financiera semestral y anual para generar órdenes de compra * Reporte de siniestralidad para control de reparaciones, pago y control de deducibles y mantener los indicadores. KPI Costo y siniestralidad * Verificación y seguimiento del presupuesto para gasto de mantenimiento. * Control de inventario en plataformas internas y plataformas de administración del cliente * Supervisión del envió del detalle de facturación por razón social para asegurar el pago a Element * Revisión y aclaración de facturas * Comunicación mensual para usuarios respecto a los procesos operativos con Element: Renovación de unidades, Devolución de unidades, Mantenimiento, entre otros. * Brindar soporte a las escalaciones recibidas y asesoría a usuarios acerca de los procesos operativos con Element: Compras, Mantenimiento, Siniestros, entre otros. **-Educación y Experiencia** * Licenciatura, preferentemente en Admin. de Empresas, Industria de la hospitali
Applying for this Program Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Element?
Real rants from real employees. Read before you apply.