Daniels Health
Healthcare
ProgramManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager at Daniels Health. Skills: Account management, Client relationships, Revenue generation. Support development of customer account strategies. Align strategies with key business metrics”
What You'll Achieve.
Client retention; Revenue growth; Cost savings; Profitability
Industry & Context.
Analyze metrics; Analyze goals
Field work, Background checks, Drug testing
What They're Looking For.
Must Have
Experience managing accounts, Customer service minded, Ability to work independently
Nice to Have
Account management in healthcare preferred
What You'll Do.
Support development of customer account strategies
Align strategies with key business metrics
Partner with Account Managers
Partner with Field Service
Ensure service meets requirements
Act as customer's advocate internally
Educate clinical staff on products
Educate clinical staff on services
Conduct routine audits
Conduct consultative business reviews
Analyze client metrics
Conduct on-going customer meetings
Communicate best practices
Communicate business results
Communicate successes
Collaborate with operations teams
Collaborate with sales teams
Collaborate with logistics teams
Collaborate with finance teams
Assist with implementations
How You'll Work.
Team & Collaboration
Internal collaboration; Cross-functional teams
Communication Scope
Presenting business results; Presenting successes
Full Job Description
## Description We have a simple mission - save lives through making healthcare safer. With growth both domestically and internationally, it's time Daniels Health added an energetic Program Manager to our fast paced and dynamic team in the Iowa territory. Daniels might be for you if..... You get excited about building relationships with clients? You dislike sitting behind a desk every day and rather be in the field? You want to represent the best clinical waste solution on the market inside some of the top healthcare facilities and get excited about providing exceptional customer service? ## Apply if you’re interested in Supporting the development and execution of customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings and profitability Partnering with the Account Managers and Field Service to ensure service meets requirements Becoming the customer’s advocate internally to ensure we are meeting our metrics to help them with their safety, sustainability, efficiency and compliance You will be on site often doing the following: Educating clinical staff on our products and services related to safety, sustainability, efficiency and compliance Conducting routine audits related to our contract’s KPI’s Consultative business reviews after analyzing their metrics and goals On-going customer meetings to communicate best practices, business results and successes Internally collaborating and teaching different teams including operations, sales, logistics and finance Helping with any installs and implementations with new customers or any additions to current offerings ## A successful Program Manager will possess Experience managing accounts, strongly prefer them to be within healthcare Strong relationship building skills Customer service minded Ability to work independently without direct supervision Experience with CRM systems such as Salesforce.com ## Additional Information Learn more about us and our
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