Souq. com for E-Commerce LLC
Fulfillment Operations Management, Program Management, Operations
ProgramManager,AMZLField
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optimal for Manager candidates.
“Program Manager, AMZL Field at Souq. com for E-Commerce LLC. Skills: Process improvement, Logistics optimization, Performance management. Manage OTR performance. Improve productivity metrics”
What You'll Achieve.
Drive productivity; Drive cost optimization; Improve performance; Achieve benchmark rates; Influence customer satisfaction
Industry & Context.
Solve complex problems; Simple solutions; Practical solutions
Work non-traditional shifts, Work nights, Work weekends, Work holidays
What They're Looking For.
Must Have
Bachelor's degree or equivalent, 2+ years of program or project management experience, Knowledge of Excel at an intermediate level, Work a flexible schedule/shift/work area, Experience in a highly analytical, results-oriented environment, Experience with Six Sigma tools, Experience with Lean techniques
Nice to Have
Knowledge of Lean principles, Knowledge of DMAIC methodology, Experience in MS Access, Experience in SQL, Experience in requirement gathering, Ability to write clear and detailed requirement document, Experience working in an analytical environment
What You'll Do.
Manage OTR performance
Improve productivity metrics
Deploy process standards
Partner with station management
Support development of new process
Conduct benchmarking initiatives
Lead optimization projects
Reduce cost per shipment
Contribute to audit initiatives
Support action planning
Lead process governance
Design process governance
Set peak productivity targets
Co-own site readiness
How You'll Work.
Team & Collaboration
Cross-functional interactions; Cross-functional teams; Partnering with station management; Work with stakeholders
Communication Scope
Communication plans
Process & Methodology
Program management, Project management, Six Sigma, Lean
Full Job Description
The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To continue to drive process excellence within our transportation network (Last Mile-LM and Middle Mile-MM), we are currently looking for a continuous improvement manager which we call internally as, ACES Manager. As an ACES (Amazon Customer Excellence Systems) Manager, you will drive productivity and cost optimization programs in EG MM/LM operations. As a member of the ACES team itself, you will contribute to the optimization of delivery stations, providing stations with sufficient knowledge and appropriate tools to improve performance. Your goal is to lead transportation network productivity agenda by solving complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment. Key job responsibilities As firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing. You are in charge of continuously improving the logistics and delivery success through a set of on road performance metrics . You will set up actions plans and execute them to drive current performance to benchmark rates. In this position, you are a key driver for successful order execution thus positively influencing our customer satisfaction. - Contribute to manage OTR (on the road) performance, mainly productivity metrics like SPR(shipments per route), DPPH(deliveries per paid hour), etc. through PDCA approach and other lean tools. - Contribute to deployment of process standards and upgrades within the de
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