ATSPL
Fulfillment Operations Management, Program Management, Logistics
ProgramManager,AmazonFlex
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager, Amazon Flex at ATSPL. Skills: Program management, Stakeholder management, Process improvement. Define transportation programs. Design transportation programs”
What You'll Achieve.
Deliver sustained results; Sustainable business growth; Make IN programs best
Industry & Context.
Understand problems; Assess impacts
What They're Looking For.
Must Have
2+ years program management experience, 2+ years cross-functional experience, Advanced Excel (Pivot Tables, VLookUps), SQL knowledge, 2+ years stakeholder management experience, Experience defining program requirements, Use data and metrics for improvements
Nice to Have
2+ years end to end delivery experience, Communicate results to senior leadership, 2+ years process improvements experience, Stakeholder management experience, Dealing with multiple stakeholders, Experience building processes, Project management experience, Schedule management experience, Last mile delivery operation processes understanding
What You'll Do.
Define transportation programs
Design transportation programs
Launch transportation programs
Manage transportation programs
Conceptualize product solutions
Conceptualize program solutions
Solve business problems sustainably
Define programs with stakeholders
Launch programs with stakeholders
Drive programs with stakeholders
Act as bridge between operations and support
Manage driver experience
Balance cost and business goals
Impact operating cost
Build scale mechanisms
Drive complex projects
Interact with senior leaders
Write well written narratives
Be responsible for customer satisfaction
Be responsible for performance
Be responsible for compliance
Be responsible for accounting
Be responsible for financial metrics
How You'll Work.
Team & Collaboration
Cross-functional teams; Operations and support teams; Finance teams; Global business operations teams; Product teams; Field operations teams; Senior IN leaders; WW stakeholders
Communication Scope
Write convincing narratives; Engage senior stakeholders
Process & Methodology
Program management, Project management
Full Job Description
At Amazon we are building an excellent last mile operation in India, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors (IC) – called delivery partners (DP) – to make deliveries to our customers. With Amazon Flex, partners are their own bosses - they can build their own schedules and choose from different types of opportunities (scheduled-ahead blocks, instant offers), all while making great earnings. Amazon Flex is powered by a mobile app, that works in concert with our advanced systems, allowing partners to sign in, grab an offer for a time, check out a map of the location, and more. In this role, you will be a part of a program team working on delivering last mile capacities as a program manager Program Manager - Define, design, launch and manage new transportation related programs in India, within Amazon Flex & I.H.S – primarily hyperlocal, and on-demand business lines - Gather requirements and conceptualize a product and program solutions to solve business problems, sustainably. - Work with key stakeholders across various functions to define, launch and drive programs - Will work as the bridge between operations and support teams like finance, global business operations teams, product teams, field operations - Be the gate keeper of driver experience for the business lines, and balance this by co-owning cost and business goals - Will positively impact the operating cost through technology and process interventions - Will rely on influence (over authority) to align multiple WW and IN stake holders, to drive complex, medium to large projects. S/he will build the right scale mechanisms in a highly ambiguous environment, balancing between quality and pace of execution, with right framework to protect large business goals. - Interact with senior IN and WW leaders, in discussions and through well written narratives - Launch and expand the program as per Amazon’s requirements while being responsible for all customer satis
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