Amazon.com Services LLC

Project/Program/Product Management--Non-Tech, Program Management, alexa and amazon devices

ProgramManager,AlexaEnterprise

$60–186k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Program Manager, Alexa Enterprise at Amazon.com Services LLC. Skills: Strategy, Operations, Communications, Program management. Drive strategic planning. Drive execution across product lines”

Industry & Context.

Project/Program/Product Management Non Tech, Program Management, alexa and amazon devices
Problems you'll solve

Root cause analysis; Data-driven decision making

What They're Looking For.

Must Have

10+ years cross-functional experience, 10+ years program management, 10+ years managing senior leadership communication, Experience implementing repeatable processes, Experience driving automation, Experience standardization, Experience defining program requirements, Experience using data and metrics, Experience presenting complex technical information

Nice to Have

Delivering projects within scope, Delivering projects within time, Delivering projects within budget, Delivering projects within quality, Talent management experience, Organizational network analysis experience, Organizational design experience, Organizational development experience, Operate with ambiguity, Exercise independent judgment, Familiarity with AI/ML tools, Bias toward operational automation

What You'll Do.

Drive strategic planning

Drive execution across product lines

Identify strategic risks

Identify strategic opportunities

Surface recommendations to leadership

Develop internal communications strategy

Execute internal communications strategy

Plan engagement initiatives

Lead engagement initiatives

Oversee headcount planning

Oversee resource allocation

Drive hiring strategies

Drive organizational design

Drive operational efficiency

Coordinate roadmap planning

Coordinate roadmap reviews

Coordinate strategic documentation

Drive AI tools adoption

Drive process optimization

Drive Rhythm of Business mechanisms

Own end-to-end strategy

Recruit VP-level participants

Align VP-level participants

Manage relationship with Social Venture Partners

Coordinate with Amazon Community Impact

Drive communications across program stakeholders

Orchestrate customer engagements

Orchestrate partner engagements

Represent leadership in meetings

Serve as decision-escalation point

Diagnose root causes of misalignment

Frame options for misalignment

Drive resolution across stakeholders

Support PR engagements

Support speaking engagements

How You'll Work.

Team & Collaboration

Cross-functional teams; Senior leadership partnership; Product line alignment; Program stakeholders

Communication Scope

Internal communications; Executive presentations; Verbal communication; Written communication

Process & Methodology

Program management, Project management, Roadmap planning

Full Job Description

We're looking for a seasoned Strategy & Planning Manager to serve as a force multiplier for our leadership team. This role sits at the intersection of strategy, operations, and communications — driving alignment across product lines, keeping the organization running at peak efficiency, and ensuring our teams are connected to the bigger picture. You'll operate as a trusted partner to senior leadership, with broad visibility across the portfolio and the judgment to know when to drive, when to facilitate, and when to unblock. Key job responsibilities Strategic Leadership & Alignment Drive strategic planning and execution across product lines, connecting to broader organizational goals Own Goal processes, planning cycles, and special projects on behalf of senior leadership Proactively identify strategic risks and opportunities across product lines and org structures; surface recommendations to senior leadership with clear options and trade-offs Communications & Culture Develop and execute internal communications strategy in partnership with PXT Plan and lead townhalls, offsites, and engagement initiatives that reinforce team culture Organizational Management Run staff meetings, oversee headcount planning and resource allocation Drive hiring strategies, organizational design, and operational efficiency Product & Business Operations Coordinate roadmap planning, reviews, and strategic documentation across the portfolio Drive AI tools adoption, process optimization, and Rhythm of Business mechanisms Amazon Fellows Program Own end-to-end strategy and execution; recruit and align VP-level participants Manage relationship with Social Venture Partners, coordinate with Amazon Community Impact, and drive communications across program stakeholders and PR Partner Management Orchestrate customer/partner engagements and represent leadership in critical meetings Serve as a decision-escalation point when the organization is stuck; diagnose root causes of misalignment, frame options, an

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