Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, alexa and amazon devices
ProgramManager,AlexaEnterprise
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“Program Manager, Alexa Enterprise at Amazon.com Services LLC. Skills: Strategy, Operations, Communications, Program management. Drive strategic planning. Drive execution across product lines”
Industry & Context.
Root cause analysis; Data-driven decision making
What They're Looking For.
Must Have
10+ years cross-functional experience, 10+ years program management, 10+ years managing senior leadership communication, Experience implementing repeatable processes, Experience driving automation, Experience standardization, Experience defining program requirements, Experience using data and metrics, Experience presenting complex technical information
Nice to Have
Delivering projects within scope, Delivering projects within time, Delivering projects within budget, Delivering projects within quality, Talent management experience, Organizational network analysis experience, Organizational design experience, Organizational development experience, Operate with ambiguity, Exercise independent judgment, Familiarity with AI/ML tools, Bias toward operational automation
What You'll Do.
Drive strategic planning
Drive execution across product lines
Identify strategic risks
Identify strategic opportunities
Surface recommendations to leadership
Develop internal communications strategy
Execute internal communications strategy
Plan engagement initiatives
Lead engagement initiatives
Oversee headcount planning
Oversee resource allocation
Drive hiring strategies
Drive organizational design
Drive operational efficiency
Coordinate roadmap planning
Coordinate roadmap reviews
Coordinate strategic documentation
Drive AI tools adoption
Drive process optimization
Drive Rhythm of Business mechanisms
Own end-to-end strategy
Recruit VP-level participants
Align VP-level participants
Manage relationship with Social Venture Partners
Coordinate with Amazon Community Impact
Drive communications across program stakeholders
Orchestrate customer engagements
Orchestrate partner engagements
Represent leadership in meetings
Serve as decision-escalation point
Diagnose root causes of misalignment
Frame options for misalignment
Drive resolution across stakeholders
Support PR engagements
Support speaking engagements
How You'll Work.
Team & Collaboration
Cross-functional teams; Senior leadership partnership; Product line alignment; Program stakeholders
Communication Scope
Internal communications; Executive presentations; Verbal communication; Written communication
Process & Methodology
Program management, Project management, Roadmap planning
Full Job Description
We're looking for a seasoned Strategy & Planning Manager to serve as a force multiplier for our leadership team. This role sits at the intersection of strategy, operations, and communications — driving alignment across product lines, keeping the organization running at peak efficiency, and ensuring our teams are connected to the bigger picture. You'll operate as a trusted partner to senior leadership, with broad visibility across the portfolio and the judgment to know when to drive, when to facilitate, and when to unblock. Key job responsibilities Strategic Leadership & Alignment Drive strategic planning and execution across product lines, connecting to broader organizational goals Own Goal processes, planning cycles, and special projects on behalf of senior leadership Proactively identify strategic risks and opportunities across product lines and org structures; surface recommendations to senior leadership with clear options and trade-offs Communications & Culture Develop and execute internal communications strategy in partnership with PXT Plan and lead townhalls, offsites, and engagement initiatives that reinforce team culture Organizational Management Run staff meetings, oversee headcount planning and resource allocation Drive hiring strategies, organizational design, and operational efficiency Product & Business Operations Coordinate roadmap planning, reviews, and strategic documentation across the portfolio Drive AI tools adoption, process optimization, and Rhythm of Business mechanisms Amazon Fellows Program Own end-to-end strategy and execution; recruit and align VP-level participants Manage relationship with Social Venture Partners, coordinate with Amazon Community Impact, and drive communications across program stakeholders and PR Partner Management Orchestrate customer/partner engagements and represent leadership in critical meetings Serve as a decision-escalation point when the organization is stuck; diagnose root causes of misalignment, frame options, an
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