Grow Therapy
ProgramManager,AIOperationsEnablement
“Program Manager, AI Operations Enablement at Grow Therapy. Skills: program management, AI Operations Enablement, cross-functional coordination, vendor management, stakeholder management, operational strategy, organizational change, workflow automation. Execute Workflow Automation Projects End-to-End. Own the delivery of individual AI and automation workflows from scoping through launch”
Industry & Context.
troubleshoot issues; identifying friction points, usability gaps, and adoption barriers
Hybrid Commitment: three days per week (Tuesday, Wednesday, Thursday), travel 2–3 times per year
What They're Looking For.
Must Have
5–8+ years of experience in program management, operations, or a closely related role, Demonstrated experience managing multiple concurrent projects involving cross-functional stakeholders (vendors, compliance, technical teams, business ops), Ability to conduct functional QA on AI outputs and automation workflows, Written and verbal communication skills
Nice to Have
Experience in healthcare, mental health, or other regulated industries where compliance and security requirements add meaningful complexity to AI adoption, Exposure to prompt configuration, workflow logic builders, or no-code/low-code automation platforms
What You'll Do.
Execute Workflow Automation Projects End-to-End
Own the delivery of individual AI and automation workflows from scoping through launch
Configure and QA automation tools
Champion the End-User Experience of AI Tools
Document workflow behavior
and known limitations
Support Enablement and Cross-Team Coordination
Coordinate across Operations pillars
Participate in prioritization conversations
How You'll Work.
Team & Collaboration
cross-functional coordination; coordinating vendor builds; technical integrations; working with technical partners; gathering ground-level feedback; translating feedback into actionable iteration requests for vendors or technical teams; Coordinate across Operations pillars; working with AI Champions and team managers
Communication Scope
written and verbal communication skills; ability to write clear project documentation, SOPs, and stakeholder updates
Process & Methodology
program management, managing multiple concurrent projects, structured project plans with clear milestones, owners, and success criteria, Maintain accurate project status tracking across your portfolio, proactively surfacing risks and tradeoffs
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