Lightfully Behavioral Health
Behavioral Health
ProgramManager(AdultResidentialProgram)
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager (Adult Residential Program) at Lightfully Behavioral Health. Skills: Program management, Staff supervision, Client care. Uphold company mission and values. Provide supervision, support, and coaching”
What You'll Achieve.
Ensure continuous training requirements; Ensure compliance items are met; Ensure highest level of client care
Industry & Context.
Solving problems independently; Critical thinking skills
Pass extensive background check, Meet auto use policy, Drive a vehicle, Possess valid driver's license, Ascend and descend stairs, Operate in noisy environments, Stand, sit, stoop, bend, Lift/move up to 20 lbs, Work prolonged periods sitting, Work on computer
What They're Looking For.
Must Have
High School Diploma or GED, Ability to speak English fluently
Nice to Have
Bachelor's Degree in Psychology, Social Work or any other major which includes at least 24 semester college units in one or more of the following subject areas: Psychology, Social Work, Sociology, Behavioral Sciences, Psychiatric Nursing, 2+ years experience in mental health, 1+ years experience in management
What You'll Do.
Uphold company mission and values
Onboard new employees
Ensure training requirements are met
Conduct 1:1 and team meetings
Deliver and document coaching
Complete performance reviews
Maintain employee timecards
Oversee operational aspects of programs
Manage vendor relationships and services
Coordinate client admissions and transitions
Coordinate client discharges and transitions
Provide orientation and support for new clients
Find new ways to staff efficiently
Optimize staff strengths
Ensure highest level of client care
Review Perception of Care results
Make revisions to program offerings
Ensure incident reports are completed
Address incident reports
Uphold client confidentiality
Maintain professional boundaries
Serve as Safety Officer
Serve as Facility Manager
Ensure environment of safety and compliance
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Cross-functional program leaders; Director of Clinical Operations; Admissions department
Communication Scope
Written communication; Verbal communication
Full Job Description
Lightfully Behavioral Health is a growing leader in mental health treatment providing high-quality, evidence-based treatment and innovative, compassionate care focused on total wellness for those struggling with mental health conditions. Lightfully provides treatment on a full continuum of care including residential, partial hospitalization, intensive outpatient, and virtual services. With current communities providing best-in-class care in Southern California markets, Lightfully is positioned for dynamic and high-paced growth. Welcome to a behavioral health services company unlike those that have come before it. One where leaders believe in the healing and nourishing quality of compassion both in treating clients and caring for our people. A safe place to bring your whole self to work and infuse a bit of your own magic into what you do every day. The Lightfully Shining Commitments reflect our commitment to these principles and encourages our staff to deliver exceptional performance through their authenticity, bravery, and grit. We believe that great things can happen when we create space for people to light fully. Job Summary: The Program Manager manages the operations of a specific program, including facilities management, direct care staffing (Client Care Technicians), milieu management, client scheduling, and regulatory compliance. Major Responsibilities: Upholds and maintains the Company mission, and values (called the Lightfully “Shining Commitments”). Provides supervision, support, and coaching to Client Care Technicians and Program Coordinators. Other management activities include (but are not limited to): Interviewing, hiring, goal development, onboarding, and ensuring continuous training requirements and compliance items are met. 1:1 and team meetings to discuss successes, challenges, new projects, innovations, company changes, etc. Timely coaching and disciplinary action (delivery and documentation), as needed. Completing performance reviews for employees
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