Amazon Japan G. K.
Project/Program/Product Management--Non-Tech, Supply Chain Management, operations
ProgramManager,ACES(業務改善),ROC,AmazonTransportationServices,AmazonTransportationServicesRelayOperationCenter
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Manager, ACES(業務改善), ROC, Amazon Transportation Services, Amazon Transportation Services Relay Operation Center at Amazon Japan G. K.. Skills: Program management, Process improvement, Data analysis. Identify operational challenges. Execute problem-solving autonomously”
What You'll Achieve.
Improve operational quality; Improve safety; Reduce costs; Improve productivity; Ensure process consistency; Ensure process reproducibility; Enhance decision making; Eliminate human error; Improve processing speed
Industry & Context.
Data-driven problem solving; Root cause analysis; Analytical approach
What They're Looking For.
Must Have
Bachelor's degree, 3+ years program management, 3+ years cross-functional work, 3+ years process improvement, 2+ years supply chain, Advanced Excel, SQL knowledge, Define program requirements, Japanese proficiency, English proficiency
Nice to Have
3+ years end to end delivery, 3+ years driving process improvements, Stakeholder management experience, Experience building processes, Project management experience, Schedule management experience
What You'll Do.
Identify operational challenges
Execute problem-solving autonomously
Utilize continuous improvement methods
Design and execute projects
Verify project impact
Create and maintain SOPs
Ensure process consistency
Drive process adoption
Localize global best practices
Design new operational models
Redesign existing processes
Design visualization dashboards
Identify manual operations
Eliminate human error
Improve processing speed
Define business requirements
Prioritize requirements
Conduct user acceptance testing
Collaborate with multiple departments
Drive cross-functional initiatives
Support requirement definition
Support request processes
How You'll Work.
Team & Collaboration
Cross-functional teams; Technology teams; Delivery partners
Process & Methodology
Program management, Project management, Process management
Full Job Description
Amazonは世界において最も知名度の高いブランドのひとつであり、数億という膨大な商品を大切なお客様に向けて絶え間なく発送しています。アマゾンジャパン サプライチェーンマネジメントにおけるAmazon Transportation Services Relay Operation Center（ATS ROC）では、お客様に安全かつお約束した日付に正確に商品をお届けするために、日本全国にあるAmazonの物流拠点を結ぶ1日7,000運行を超える幹線輸送ネットワークを手配、管理し、サポートしています。 ACES（Amazon Customer Excellence System）チームは、ROCの中において幹線輸送のオペレーション品質・安全性・コストを継続的に改善する役割を担っています。膨大な輸配送データの分析を通じて改善機会を特定し、配送パートナーとの共同改善活動の推進、オペレーションプロセスの標準化・自動化の企画と導入、そして新たなテクノロジーを活用した業務スキームの開発を行うことで、スケーラブルで持続可能な輸送ネットワークの構築に貢献しています。 本ポジションでは、業界経験・未経験を問わず、データに基づいて課題を深掘りし、仕組みで解決する意欲のあるメンバーが活躍しています。グローバルに事業を展開するAmazonの物流を通じて、テクノロジーとオペレーションの融合を学び、それをさらに昇華させることで高品質なサービスを生み出す経験を積むことができます。他国の担当者との協働を通じて、他社では得られない貴重な経験と学びを得ながら、日本における新しい輸送プロセスを作り上げていく先駆者となれることは大きな醍醐味です。常識を覆すような革新的な配送網を一緒に作り上げる意欲的なメンバーを募集します。 Amazon is one of the most recognized brands in the world, continuously shipping hundreds of millions of products to valued customers. The Amazon Transportation Services Relay Operation Center (ATS ROC) within Amazon Japan's Supply Chain Management arranges, manages, and supports a linehaul transportation network of over 5,000 daily operations connecting Amazon's logistics hubs across Japan, ensuring safe and on-time delivery to customers. The ACES (Amazon Customer Excellence System) team drives continuous improvement in operational quality, safety, and cost across ROC's linehaul transportation operations. By analyzing vast transportation data to identify improvement opportunities, leading joint improvement initiatives with delivery partners, designing and implementing standardized and automated operational processes, and developing new technology-driven workflows, the team contributes to building a scalable and sustainable transportation network. This position welcomes candidates regardless of industry experience. We are looking for individuals who are motivated to dig deep into problems using data and solve them through scalable mechanisms. You will learn from Amazon's global logistics operations, combining technology and op
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