ProgramManager,AccountComplianceSX,WW

We are looking for a results-driven Program Manager to join the Account Compliance Seller Experience team. In this role, you will be responsible for the planning and execution of seller experience improvements across Tax Compliance workstreams. Working closely with the WW SX lead, the Account Compliance Insights team, and our Product and Tech partners, you will own the SX roadmap project tracker, drive mechanisms to monitor progress, and help deliver solutions that reduce seller friction while maintaining compliance standards. The ideal candidate is an analytical, detail-oriented executor with program management experience in complex, cross-functional, and regulatory environments. You will be responsible for tracking and driving the SX roadmap to completion, identifying blockers, running cadenced review mechanisms, coordinating across teams, and ensuring deliverables stay on track. You will serve as the operational backbone of the SX team: keeping the momentum, surfacing risks early, and ensuring the Seller's voice is represented in every solution we deliver Key job responsibilities • Demonstrate knowledge of improving processes through Six Sigma / Lean/ methods and can perform complex Analysis when exposed to unstructured and structured data • Lead, design, development and deployment of functional world-wide Excellence strategy • Work with leadership team to drive critical business initiatives • Develop, implement and govern KPIs reporting for the portfolio providing visibility to the milestones and performance across all projects • Mechanisms & Cadences: Drive regular meetings and review mechanisms (e.g., weekly SX syncs, bi-weekly roadmap reviews, sprint planning sessions) to track progress on the SX roadmap, surface blockers, and ensure alignment across the WW SX lead, Insights team, Product, and Tech teams. Drive and influence multiple stakeholders on project improvement opportunities. • Establish and continually improve the consistency, predictability and effi