Amazon Commercial Services Pty Ltd

Logistics

ProgramManager,3PTransportation

A$115–155k ~AI est. Melbourne, Victoria, Australia FULL TIME
The Brief

“Program Manager, 3P Transportation at Amazon Commercial Services Pty Ltd. Skills: Transportation management, Process improvement, Carrier management. Oversee last-mile transportation. Improve operations excellence”

What You'll Achieve.

Fulfill delivery promises; Improve delivery experience

Industry & Context.

Logistics
Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

2+ years program management, 2+ years project management, Speak, write, read English, Excel intermediate knowledge, SQL knowledge

Nice to Have

Advanced Excel knowledge

What You'll Do.

Oversee last-mile transportation

Improve operations excellence

Manage carrier performance

Negotiate carrier contracts

Identify network improvement initiatives

Analyze network initiatives

Review network initiatives

Lead network initiatives

Generate transportation metrics

Review transportation metrics

Drive metric improvements

Prepare operations calls

Lead operations calls

Lead business reviews

Lead customer service workshops

Coordinate transportation planning

Communicate transportation forecasts

Ensure sufficient capacity

Support daily operational activities

Support complex projects

Support cross-functional projects

Improve customer experience

Manage transportation escalations

Implement corrective actions

How You'll Work.

Team & Collaboration

Cross-functional engagement; Internal teams; External teams

Communication Scope

Business reviews; Operations calls

Process & Methodology

Program management, Project management

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