Mastercard
Financial Services
ProgramManagementSpecialist,CustomerEngagement&Relationship
Neural analysis suggests this role is
optimal for Entry candidates.
“Program Management Specialist, Customer Engagement & Relationship at Mastercard. Support initiatives to increase customer engagement. Contribute to program offer development”
What You'll Achieve.
Increase program attractiveness; Increase program visibility; Increase program usage; Strengthen customer relationships; Differentiate products
Industry & Context.
What They're Looking For.
Must Have
Polish speaker, Very good command of English
What You'll Do.
Support initiatives to increase customer engagement
Contribute to program offer development
Generate ideas for implementation
Increase program attractiveness
Collaborate with internal teams
Collaborate with external agencies
Support communication with issuers
Support communication with stakeholders
How You'll Work.
Team & Collaboration
Internal Mastercard teams; External agencies; Banks; Fintechs; Merchants; Issuers; Stakeholders
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Program Management Specialist, Customer Engagement & Relationship ### Program Management Specialist Customer Engagement & Relationship, Mastercard Bezcenne Chwile Program Overview- About Bezcenne Chwile (Priceless Specials): Bezcenne Chwile is the largest banking loyalty program in Poland, designed to deliver tangible value to both customers and financial institutions. The program is: • Integrated with multiple banks • Used by a large and diverse base of Mastercard cardholders • Built in cooperation with a broad network of partner merchants • Designed to directly support banks’ growth, usage, and engagement KPIs by combining everyday payments with appealing rewards and offers, Bezcenne Chwile helps banks and fintechs strengthen customer relationships and differentiate their products in the market. About the Team: You will join the Program Management team, responsible for shaping how customers experience the program and how partners use it to achieve their business goals. The team works closely with banks, fintechs, merchants, and internal Mastercard teams to continuously improve customer engagement, program attractiveness, and overall value. The Role: We are looking for a Program Management Specialist to support customer engagement initiatives within the Bezcenne Chwile program. This role is well suited for someone early in their career who enjoys working with people, communicating with different stakeholders and contributing ideas tha
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