Coupang

[쿠팡]ProgramManagementSpecialist(CatalogOperationsExcellence)[L4]

Seoul, South Korea
The Brief

“[쿠팡] Program Management Specialist (Catalog Operations Excellence) [L4] at Coupang. Skills: Data analysis, Process improvement, Dashboard creation. Process operational raw data. Build BI dashboards”

What You'll Achieve.

Transform operational data into business insights; Identify operational inefficiencies; Drive data visualization via BI dashboards; Enable correct business decisions by operations managers; Change field operations behavior

Industry & Context.

Problems you'll solve

Derive root causes for issues

What They're Looking For.

Must Have

Minimum 3 years of relevant experience, Experience in analysis and process improvement within commerce, logistics, CS, or large-scale field operations organizations, Proficient in flexible data extraction using SQL, Experience building data visualization/dashboards using Excel tools, Ability to communicate data insights into business/operational language for immediate understanding and action by field operations managers

Nice to Have

Business English conversation and writing skills, Experience directly managing or improving large-scale field processes or worker productivity management systems

What You'll Do.

Process operational raw data

Analyze operational KPIs

Identify process bottlenecks

Derive root causes for issues

Propose field improvement action plans

How You'll Work.

Communication Scope

Communicate data insights into business/operational language

Free ATS check

Applying for this [쿠팡] Program Management Specialist (Catalog Operations Excellence) [L4] role?

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