Flex
ProgramManagementManager(NPI)
Neural analysis suggests this role is
optimal for Manager candidates.
“Program Management Manager (NPI) at Flex. Skills: Program management, New product introduction, Cross-functional leadership. Oversee end-to-end product lifecycle. Ensure production targets are met”
What You'll Achieve.
Achieve high customer satisfaction level; Achieve high manufacturing performance
Industry & Context.
Solve customer problems; Solve complex situations
What They're Looking For.
Must Have
Bachelor's degree in related field, Experience in similar position, Robust experience on new product introduction, Advanced English level, ERP system knowledge, Strategic customer interaction, Solving complex situations, Robust leadership skills
Nice to Have
Background on engineering SMT, NPI background as base knowledge
What You'll Do.
Oversee end-to-end product lifecycle
Ensure production targets are met
Ensure quality targets are met
Ensure safety targets are met
Ensure cost targets are met
Manage resources with cross-functional teams
Optimize operational processes
Drive continuous improvement initiatives
Maximize customer satisfaction
Maximize manufacturing performance
Interface with customers
Solve customer problems
Build customer relationships
Manage customer escalations
Lead small to medium-sized projects
Manage projects from initiation to completion
Participate in project planning sessions
Contribute to timelines
Contribute to deliverables
Participate in cross-departmental teams
Facilitate meetings between different teams
Ensure team alignment
Present project updates to stakeholders
Present project updates to senior leaders
Prepare reports summarizing project progress
Prepare presentations summarizing project progress
Prepare reports summarizing project outcomes
Prepare presentations summarizing project outcomes
Manage product design reviews
Manage product changes
Manage product adjustments
Release to mass production
Manage engineering changes
Participate in lean initiatives
Achieve high customer service level
Achieve high customer satisfaction level
How You'll Work.
Team & Collaboration
Cross-functional teams; Cross-departmental teams; Stakeholder presentations; Senior leader presentations
Communication Scope
Customer interaction; Stakeholder presentations; Senior leader presentations
Process & Methodology
Project planning, Timeline management, Deliverables management
Full Job Description
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. ## Job Summary To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a **_Program Management Manager_** located in **_Guadalajara, North Campus_**. The Program Management manager oversees the end-to-end product lifecycle for a manufacturing program, ensuring that production, quality, safety, and cost targets are met. This role will be particularly focused on NPI, achieving high levels of results. This role requires a strategic leader who can effectively manage resources with cross-functional teams, optimize operational processes, and drive continuous improvement initiatives to maximize customer satisfaction and manufacturing performance. **What a typical day looks like:** * Interfacing with customers, including solving customer problems, building relationships, and managing escalations. * Leading successfully small to medium-sized projects with cross-functional teams from initiation to completion in a fast-moving environment. * Participating in project planning sessions and contributing to timelines and deliverables. * Participating in cross-departmental teams to deliver projects or initiatives. * Facilitating meetings between different teams to ensure alignment. * Effectively presenting project updates to stakeholders and senior leaders. * Preparing reports or presentations summarizing project progress and outcomes. * Product design reviews, changes, and adjustments in the product. * Release to mass production. * Engineering changes. * Participating in lean initiatives. * Achiev
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