Flex

ProgramManagementManager(NPI)

$780–1200k ~AI est. Guadalajara, Mexico FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Program Management Manager (NPI) at Flex. Skills: Program management, New product introduction, Cross-functional leadership. Oversee end-to-end product lifecycle. Ensure production targets are met”

What You'll Achieve.

Achieve high customer satisfaction level; Achieve high manufacturing performance

Industry & Context.

Problems you'll solve

Solve customer problems; Solve complex situations

What They're Looking For.

Must Have

Bachelor's degree in related field, Experience in similar position, Robust experience on new product introduction, Advanced English level, ERP system knowledge, Strategic customer interaction, Solving complex situations, Robust leadership skills

Nice to Have

Background on engineering SMT, NPI background as base knowledge

What You'll Do.

Oversee end-to-end product lifecycle

Ensure production targets are met

Ensure quality targets are met

Ensure safety targets are met

Ensure cost targets are met

Manage resources with cross-functional teams

Optimize operational processes

Drive continuous improvement initiatives

Maximize customer satisfaction

Maximize manufacturing performance

Interface with customers

Solve customer problems

Build customer relationships

Manage customer escalations

Lead small to medium-sized projects

Manage projects from initiation to completion

Participate in project planning sessions

Contribute to timelines

Contribute to deliverables

Participate in cross-departmental teams

Facilitate meetings between different teams

Ensure team alignment

Present project updates to stakeholders

Present project updates to senior leaders

Prepare reports summarizing project progress

Prepare presentations summarizing project progress

Prepare reports summarizing project outcomes

Prepare presentations summarizing project outcomes

Manage product design reviews

Manage product changes

Manage product adjustments

Release to mass production

Manage engineering changes

Participate in lean initiatives

Achieve high customer service level

Achieve high customer satisfaction level

How You'll Work.

Team & Collaboration

Cross-functional teams; Cross-departmental teams; Stakeholder presentations; Senior leader presentations

Communication Scope

Customer interaction; Stakeholder presentations; Senior leader presentations

Process & Methodology

Project planning, Timeline management, Deliverables management

Full Job Description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. ## Job Summary To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a **_Program Management Manager_** located in **_Guadalajara, North Campus_**. The Program Management manager oversees the end-to-end product lifecycle for a manufacturing program, ensuring that production, quality, safety, and cost targets are met. This role will be particularly focused on NPI, achieving high levels of results. This role requires a strategic leader who can effectively manage resources with cross-functional teams, optimize operational processes, and drive continuous improvement initiatives to maximize customer satisfaction and manufacturing performance. **What a typical day looks like:** * Interfacing with customers, including solving customer problems, building relationships, and managing escalations. * Leading successfully small to medium-sized projects with cross-functional teams from initiation to completion in a fast-moving environment. * Participating in project planning sessions and contributing to timelines and deliverables. * Participating in cross-departmental teams to deliver projects or initiatives. * Facilitating meetings between different teams to ensure alignment. * Effectively presenting project updates to stakeholders and senior leaders. * Preparing reports or presentations summarizing project progress and outcomes. * Product design reviews, changes, and adjustments in the product. * Release to mass production. * Engineering changes. * Participating in lean initiatives. * Achiev

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