ProgramManagementDirector-DataCenterSolutions

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. ## WHAT YOU WILL EXPERIENCE IN THIS POSITION: * Serve as the **senior executive point of contact for a portfolio of key strategic customers** , owning the end‑to‑end customer relationship and ensuring a **customer‑first operating model** across the business. * Lead and develop a **high‑performing team of Program Managers** responsible for daily execution, customer communication, and order delivery for assigned customer programs. * Own overall **customer satisfaction, delivery performance, and relationship health** for assigned accounts, proactively identifying risks and driving resolution before issues impact the customer. * Provide **strategic program leadership** across the customer lifecycle—from opportunity intake and quoting through execution, delivery, and change management. * Partner closely with Sales, Engineering, Operations, Supply Chain, and Logistics to ensure customer requirements are translated into **clear internal priorities and executable plans**. * Establish and lead a disciplined customer operating cadence, including executive‑level customer reviews, program health reviews, and managing blocking issues. * Ensure consistent, timely, and professional **customer communication** across all touchpoints, setting expectations and reinforcing accountability internally and externally. * Oversee order management and execution for strategic customers, ensuring **on‑time, in‑full delivery** and adherence to customer quality, cost, and specification requirements. * Provide leadership and governance for **pricing, scope changes, and cost impacts** , partnering with Account Managers and internal teams to align customer expectations with business outcomes. * Represent the voice of the customer within the organization, **advocating