NewYork-Presbyterian Hospital
Healthcare
ProgramDirectorResilienceandBusinessContinuity
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“Program Director Resilience and Business Continuity at NewYork-Presbyterian Hospital. Skills: Business continuity, Healthcare resilience, Crisis management, Risk management. Develop and oversee the organization’s resilience and business. Establish governance structures, policies, and procedures”
What You'll Achieve.
Ensure readiness and compliance; Set up and maintain an overall resilience capability; Implement a successful capability; Strengthen future preparedness
Industry & Context.
Analytical skills; Problem-solving skills; Risk mitigation; Contingency plans
What They're Looking For.
Must Have
Bachelor's degree in Healthcare Administration, Risk Management, Emergency Management, or related field, 5-7+ years of progressive experience in business continuity, healthcare resilience, emergency management, or risk management, knowledge of healthcare regulatory standards (Joint Commission, CMS, HIPAA, HHS, FEMA), Proven experience leading crisis response and recovery efforts in a complex healthcare environment, Exceptional leadership and communication skills, with the ability to influence and engage stakeholders across all clinical and administrative levels, Demonstrated ability to lead under pressure in high-stakes, matrixed environments, Understanding of healthcare delivery systems, IT resilience, and operational dependencies, analytical and problem-solving skills with the ability to identify and mitigate risks and develop effective contingency plans
Nice to Have
Master's degree, Certification in Business Continuity Management (CBCP, CHPCP, CCRP) or related certification
What You'll Do.
Develop and oversee the organization’s resilience and business
Establish governance structures
Collaborate with executive leadership to integrate resilience strategies
Partner in the design
Partner with IT leadership to ensure cyber resilience
Ensure alignment with Joint Commission
Partner in the development and delivery of training
Participate in systemwide simulation exercises
Coach and mentor leaders and staff on resilience
Serve as a key leader during organizational crises
Coordinate cross-functional response efforts
Provide guidance and decision-making support to sustain recovery
Monitor recovery efforts
and implement lessons
Build partnerships with external agencies
Engage with internal stakeholders across clinical
Embed resilience principles into daily operations
Performs other special projects and duties as assigned
How You'll Work.
Team & Collaboration
Partner with clinical operations, IT, and emergency preparedness teams; Coordinate diverse business units; Work with business units; Engage with internal stakeholders across clinical, operational, and IT teams
Communication Scope
Superior listening; Communication skills; Executive presentations
Full Job Description
## Location New York, New York ## ## Shift: Day (United States of America) ## ## Description: **Join an exciting opportunity to create business continuity and strengthen healthcare resilience!** We are seeking a dynamic Program Director for Resilience and Business Continuity to lead the development, implementation, and maintenance of a comprehensive set of Enterprise-wide capabilities ranging from crisis management and business continuity to the integration of and collaboration with information technology resilience and recovery, emergency management, business interruption insurance considerations and enterprise risk management. The focus will be on protecting our patients, our employees and the assets and reputation of our business. These capabilities will be focused on critical business functions and services, supported by a well-structured, executive-level crisis management team, overseeing clinical and operational resilience, and supporting technological capabilities. **Program Director Resilience and Business Continuity** This role will serve as a strategic partner to executive leadership. In addition, this role will partner with clinical operations, IT, and emergency preparedness teams to ensure the health system is prepared, responsive, and adaptable to both anticipated and unforeseen challenges. The position requires strong leadership, influencing abilities, and a work ethic committed to measurable outcomes based on capabilities. The role must also be masterful at coordinating diverse business units to ensure recovery objectives are achievable. Superior listening and communication skills, the ability to work well with business units, and reasonable technical ability are all expected. The Program Director will work in tandem with business units to include risk and business impact analysis, recovery strategies, plans/playbooks, training, and testing/exercising, all to set up and maintain an overall resilience capability supported by a culture that provides the
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