VML
ProgramDirector-Freelance
Neural analysis suggests this role is
optimal for Mid candidates.
“Program Director- Freelance at VML. Skills: Program Director, social and commerce program delivery, client-facing, process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Oversee end to end social and commerce program delivery. Manage delivery of social channel content”
What You'll Achieve.
drive growth; drive projects forward from point A to point B; ensuring excellent and timely delivery; project profitability; consistent profitability and utilization view; optimize delivery and efficiency
Industry & Context.
ability to prioritize tasks; navigate challenges; work around challenges; understanding client problems; providing tailored solutions
Local to Chicago office, Must be in office 3-4x a week, Clients are on-site
What They're Looking For.
Must Have
5-7+ years of experience in a PMO organization and delivery management, Local to Chicago office, must be in office 3-4x a week, Clients are on-site, Experience with Always-on Social: managing strategy, social concepting and production timelines and communications, Experience with Commerce Workstreams: managing strategy, creative concepting and production timelines and communications, Experience with Agile Ways of Working + PI Planning
Nice to Have
Ideally within an agency setting, Social and commerce program delivery experience, Background in CPG brands and omnichannel programs, Experience working with integrated agency teams and external partner agencies, Experience with Workfront or Proof HQ is a plus, Interest in AI and how to leverage it as a delivery tool
What You'll Do.
Oversee end to end social and commerce program delivery
Manage delivery of social channel content
Manage commerce marketing programs across various retailers
Provide ongoing client satisfaction
Oversee the development of integrated project and program deliverables
Handle concurrent workstreams for multiple retailers
Establish and maintain project and program communications
Oversee project estimations
Oversee staffing recommendations
Implement new processes across large workstreams
Ensure calendars and deployment schedules are maintained
Leverage AI where possible to optimize delivery and efficiency
Responsible for project profitability
and approve project expenses
Partner with the finance team to develop a consistent profitability and utilization view
Manage resource allocation on an ongoing
Monitor project burn rates
Drive projects forward from point A to point B
Ensure excellent and timely delivery
and motivation to the team
Champion for the work and internal project team
Build timelines and plans
Create compelling stories
Manage comprehensive documentation
How You'll Work.
Team & Collaboration
Partner with Account leads; Oversee the development of integrated project and program deliverables across teams and agency partners; Work in partnership with the client in sprints; Open and collaborative; Champion of team environments that encourage collaboration; Ego-less – willing to wear multiple hats to contribute to the team's success; Experience working with integrated agency teams and external partner agencies
Communication Scope
Establish and maintain project and program communications; Client-facing communication
Process & Methodology
process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, delivery management, program delivery, project estimations, staffing recommendations, implementing new processes, project profitability, project expenses management, billing management, invoices management, resource allocation management, project burn rates monitoring, budgets monitoring, reconciliations monitoring, driving projects forward, building timelines, building plans, project management operations skillset, effective meeting management, capturing actionable next steps, prioritizing tasks, navigating challenges, building operational rigor
Full Job Description
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy' s. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. Who We Are Looking For: VML is hiring a Freelance Program Director to oversee end to end social and commerce program delivery for a large CPG company in a client-facing capacity. You have a proven track record of managing delivery of social channel content as well as commerce marketing programs across various retailers with the ability to scale as needed. Requirements, must have: Local to Chicago office, must be in office 3-4x a week. Clients are on-site. Experience: Always-on Social: managing strategy, social concepting and production timelines and commu
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