PHI Health
air medical
ProgramDirector
“Program Director at PHI Health. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Overall accountability for personnel and budgetary decisions pertaining to the operation of EMS bases assigned. Maintain consistent overall operation of the rotor-wing and fixed-wing bases (if applicable) that includes availability of appropriate medical equipment and supplies to deliver quality patient care”
What You'll Achieve.
achieve sustainable profitability as a high performing organization; produce sustainable and reliable outcomes
Industry & Context.
manage and reduce risk and liability
Must reside in NM, Territory includes NM/West TX, Must be able to pass a pre-placement drug test and background screen
What They're Looking For.
Must Have
Five years management experience, EMS related experience, good writing, speaking and interpersonal communication skills, Leadership skills and the ability to relate to a subordinate staff by leading, coaching and developing their leadership potential, Effective human relations skills, Must be able to pass a pre-placement drug test and background screen
Nice to Have
preferably in air medical
What You'll Do.
Overall accountability for personnel and budgetary decisions pertaining to the operation of EMS bases assigned, Maintain consistent overall operation of the rotor-wing and fixed-wing bases (if applicable) that includes availability of appropriate medical equipment and supplies to deliver quality patient care, Responsible for ensuring a safe operational environment, Work closely with Legal Department, Human Resources, Risk Management and Safety to manage and reduce risk and liability in all aspects of daily operations, Responsible for ensuring that all pilot training, refresher training and FAA regulations for operations and maintenance are adhered to under FAR Part 135 regulations, Responsible for the personnel, budget and training programs, Oversight of all business/strategic planning, coordinating efforts, marketing for service lines (rotor-wing, fixed-wing and long-range jet operations), Responsible for EMS PR/Outreach education, employee interactions with customers (internal and external) and referring and receiving physicians, Responsible for all contractual relationships with payers, state health departments, other governmental payers and vendors, Remain abreast of local, regional, state and national legislation and regulations which impact delivery of air medical transport issues through active participation in the appropriate local, regional, state and national organizations, Provides for the flow of information to PHI both verbally and in regular written reports, Prepare and present marketing information to internal and external customers, Train internal resources for marketing presentations, Assist in the development and approval of marketing collateral materials, giveaway items, etc., Responsible for the general oversight of proactive marketing plan for the program by utilizing internal and external resources, Respond to requests from external customers (i.
, assist companies, managed care companies, EMS related agencies, physicians, etc.
) by composing appropriate correspondence, selecting collateral materials, preparing formal credential information, Respond to contract RFP's and present in-service sessions, marketing presentations, etc, Perform other duties as required.
How You'll Work.
Team & Collaboration
collaborate with some of the best minds in the industry; Work closely with Legal Department, Human Resources, Risk Management and Safety; employee interactions with customers (internal and external) and referring and receiving physicians; work closely with physicians, national organizations, legislative representatives and all levels of staff
Communication Scope
good writing, speaking and interpersonal communication skills; Effective human relations skills; flow of information to PHI both verbally and in regular written reports; Prepare and present marketing information to internal and external customers; Train internal resources for marketing presentations; Respond to requests from external customers; composing appropriate correspondence; preparing formal credential information; present in-service sessions; marketing presentations
Process & Methodology
process management, cross-functional coordination, resource planning
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