ProgramDirector

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers). As a Program Director you lead the end-to-end success of a large-scale technology services engagement, owning the client relationship, the program strategy, and the health of delivery. You set the direction for a large cross-functional team, build the trust of your client through demonstrated results, and make the decisions needed to keep the program on track. You maintain the strategic perspective required to lead at this level while staying close enough to execution to understand what is actually happening on the ground. This is a remote position that can be done from anywhere. You may be expected to travel occasionally. Responsibilities CLIENT LEADERSHIP Build and Own the Client Relationship: Develop trusted, senior-level relationships with client stakeholders, serving as a credible strategic partner whose guidance and judgment they seek out. Establish Credibility Quickly: Demonstrate value early through clear thinking, consistent follow-through, and sound decision-making that earns the confidence of both client and internal stakeholders. Represent the Program at the Executive Level: Serve as the primary point of contact for all program-level client communications, providing clear and decision-ready updates that reflect an honest view of program health. Navigate Complex Client Dynamics: Maintain awareness of where relationships are healthy and where they are not, and take deliberate action to strengthen the client's confidence in Monks through results. PROGRAM STRATEGY & VISION D