NC Department of Transportation

government

ProgramCoordinator(S)

$39–69k North Carolina, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Program Coordinator (S) at NC Department of Transportation. Skills: process management, customer service, regulatory compliance. Service customers in vehicle registration. Issue official/special/personalized license plates”

Industry & Context.

government
Problems you'll solve

resolve a complex or special processing matter

What They're Looking For.

Must Have

extensive knowledge of the General Statutes, policies, and procedures that govern the issuance of a North Carolina title, extensive knowledge of other credentials, Federal Privacy Act guidelines

Nice to Have

Experience with a personal computer and mainframe database, Experience using a calculator, workstation laser printer, fax machine & copier, Experience recording, compiling, summarizing & analyzing data, Experience examining titles, reviewing information to determine compliance with applicable laws, rules, or regulations to resolve a complex or special processing matter, Experience explaining & interpreting policies, regulations, & and balancing a cash drawer

What You'll Do.

Service customers in vehicle registration

Issue official/special/personalized license plates

Provide customers with purchasing of driving or vehicle registration records

Accept payments for driving license penalties and/or fees

Perform other duties assigned by the manager

How You'll Work.

Communication Scope

explaining & interpreting policies, regulations

Full Job Description

**Agency** Dept of Transportation **Division** Division of Motor Vehicles **Job Classification Title** Program Coordinator I (S) **Position Number** 60029936 **Grade** NC08 **About Us** It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation. **Description of Work** 60030756 – Anticipated vacancy The primary purpose of this position is to service customers at the Raleigh Central Services office in the registering of their vehicles in the state of North Carolina. To perform this task, this position requires technical and administrative skills. This position must have an extensive knowledge of the General Statutes, policies, and procedures that govern the issuance of a North Carolina title as well as other credentials. Additionally, this position will issue official/special/personalized license plates, issue crash reports, and provide customers with the purchasing of their driving or vehicle registration records observing the Federal Privacy Act guidelines. This position accepts payments for driving license penalties and/or fees as well as other duties assigned by the manager as required for the functionality of the unit. The program area for this position includes one or more of the following: working knowledge of DMV general statutes, policies and procedures, and/or working knowledge of vehicle registration procedures. **Knowledge Skills and Abilities/Management Preferences** Salary Grade and Salary Range: NC08 Salary $39,244 - $68,679 **Management prefers applicants with the following:** * Experience with a personal computer and mainframe database. * Experience using a calculator, workstation laser printer, fax mach

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