American University
ProgramCoordinator,MPP&MPA
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“Program Coordinator, MPP & MPA at American University. Skills: Program Operations, Data Management, Reporting, Student Engagement, Communications, Advisement Support, Course Scheduling, Academic Planning, Administrative Support, Events Coordination. Provides administrative, programmatic, and academic advisement support for the Master of Public Administration (MPA), Master of Public Policy (MPP), the STEM-designated MPP and MPA, the undergraduate programs in public policy analysis, and current an”
What You'll Achieve.
Ensuring the accuracy and effectiveness of program resources, communications, and accreditation-related activities.; Producing annual reports for Program Directors, the Chair, and faculty to inform strategic decision-making.
Industry & Context.
Must deliver services from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
What They're Looking For.
Must Have
Bachelor's degree or equivalent, 2-4 years of relevant experience, Superior organizational skills, Self-starter who is detail-oriented and able to prioritize multiple tasks in a fast-paced environment, Proficiency in and substantial experience with computer applications such as Microsoft Word and Excel, Ability to learn and use internal AU data management applications such as Business Intelligence, Workday, MC-Curriculum, course scheduling, room scheduling, etc., Excellent interpersonal and communication skills, Customer-service orientation
Nice to Have
3-5 years of experience, Experience with data visualization and related data analysis software such as R, STATA, or SPSS
What You'll Do.
Provides administrative
and academic advisement support for the Master of Public Administration (MPA)
Master of Public Policy (MPP)
the STEM-designated MPP and MPA
the undergraduate programs in public policy analysis
and current and future joint degree programs with other institutions in the Department of Public Administration and Policy (DPAP).
Provides high-level administrative and operational support for the Department of Public Administration and Policy (DPAP) academic programs
and undergraduate offerings.
Oversees course planning
data management and reporting
student communications
and program coordination.
Partners with faculty
and SPA staff to support teaching
and curriculum development
while ensuring the accuracy and effectiveness of program resources
and accreditation-related activities.
Leads core operational functions supporting the Department of Public Administration and Policy (DPAP)
and undergraduate programs.
Oversees data collection
and reporting for department
including course enrollments
student evaluations of teaching (SETs)
Supports accreditation and reaccreditation efforts by maintaining accurate program data and producing annual reports for Program Directors
and faculty to inform strategic decision-making.
Coordinates student-facing communications for MPA and MPP programs through Canvas Student Central
ensuring timely dissemination of information on courses
and professional opportunities.
Supports advising-related initiatives
including coordination of MPA/MPP course waiver exams (statistics and economics)
the MPA/MPP Math Intensive (Boot Camp)
internship tracking for accreditation requirements
and student onboarding efforts such as International Student Orientation and dual/joint degree information sessions.
Serves as a liaison between students
and Program Directors.
Coordinates course scheduling across DPAP programs in partnership with Program Directors
aligning faculty teaching preferences
and room assignments.
Updates university scheduling systems and interfaces with the registrar and internal stakeholders to ensure accuracy and efficiency in academic planning.
Provides administrative support to Program Directors
and departmental leadership
including schedule management
and execution of delegated tasks.
Supports curriculum-related processes and collaborates with SPA staff to maintain and update the DPAP website and program materials.
Plans and executes student engagement and departmental events across DPAP programs
including the MPA/MPP Networking Dinner
Pizza with Professors
alumni and employer panels
and recruitment initiatives.
Provides logistical and operational support for major departmental events such as the Charles Levine Lecture and DPAP Awards
as well as Capstone and Practicum “Best Poster” competitions.
Responsibilities include event promotion
materials preparation
and on-site coordination.
How You'll Work.
Team & Collaboration
Partners with faculty, Program Directors, and SPA staff to support teaching, events, and curriculum development; Serves as a liaison between students, faculty, and Program Directors; Coordinates course scheduling across DPAP programs in partnership with Program Directors; Updates university scheduling systems and interfaces with the registrar and internal stakeholders; Provides administrative support to Program Directors, academic advisors, and departmental leadership; Collaborates with SPA staff to maintain and update the DPAP website and program materials
Communication Scope
Excellent interpersonal and communication skills; Customer-service orientation
Full Job Description
American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about [American University](https://secure-web.cisco.com/1I8ZTUCFqyEdu6Pn42PBn6ymmRKaWfF6nvsJNN_4oQA3VKuBQtOQ7MZc6Uf8cZavqyZ9olQYtk3k_o1EmxSdpCzwlNvqeqMzNH_0z26xr4tzGZSzwVMKVRWj2zI2JxJemE27QpSVdK-xWKOL6JHPwl0LwY6KAoBfbrdOu-HLtjJB59pfZu-D9DjHWmUni5Lu22hyIMIawx02_mXKtMJLOTjFEyvIMq1CBFrQH58JDPBfgJkg2FiZxjPkwblO3TagEw5M4hSTdhMBFAhe56WgUDcCQeLI68ZI1sNSRy_5LC641tkeDUwVqytHW80Pn4yGLlVrmdiHmQiUXnrRioBnYEbQbtmSF6lSKD-1o1YKl3gEPkUhkCE9yw0txFKfc5LOY7xCkI_3gGFiSSiLfGiUq6LZdu8QaW4Z9zpye9FHEMtloj00dJXQEWM4IvDfAOVtnDYSfBz3COPUWAqFMmfVeOewqpZJ3qm6aDm9S-qlLbaJiCIsjF86-juiBXLodvI4_puA4gPnWh-1SyK-FL0u4Lw/https%3A%2F%2Fwww.american.edu%2F) **Department:** School of Public Affairs **Time Type:** Full time **Job Type:** Regular **FLSA Status:** Non-Exempt **Work Modality:** Hybrid 01 (On Campus 3-4 Days/Week) **Union:** SEIU Local 500 - Provost & Enrollment Division This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division. **Job Description:** **Summary:** This position provides administrative, programmatic, and academic advisement support for the Master of Public Administration (MPA), Master of Public Policy (MPP), the STEM-designated MPP and MPA, the undergraduate programs in public policy analysis, and current and future joint degree programs with other institutions in the Department of Public Administration and Policy (DPAP). Provides high-level administrative and operational support for the Department of Public Administration
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