NC State Highway Patrol
government
ProgramCoordinatorIII(S)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Program Coordinator III (S) at NC State Highway Patrol. Skills: dealer licensing, regulatory compliance, application processing. Review dealer and sales representative applications and renewal packets for accuracy, completeness and potential fraud. Perform and review background checks on new and prior licensed dealer and sales representative”
Industry & Context.
Criminal Background Investigation, Drug Screening Test
What They're Looking For.
Must Have
Bachelor's degree, two (2) years of experience related to the area
Nice to Have
Basic knowledge of State Highway Patrol operations and polices, Experience with programs used by members assigned to the Dealer Section, e. g. STARS, SADLS, INova, OneDrive, MS Outlook, Adobe Acrobat Pro, MS Teams, Remote Deposit Capture, etc., Working knowledge of standard office equipment including, but not limited to: computers, printers, telephones, fax machines, scanners, remote deposit capture bank systems, calculators, and copiers., Working knowledge and proficiency in Microsoft Office applications and relevant internet-based platforms used for licensing, regulatory compliance, and permitting processes across various industries., Basic knowledge of accounting practices specific to money management., Knowledge of North Carolina General Statutes and Administrative Code pertaining to automotive dealership licensing and operation, industry-specific rules and regulations, and relevant departmental and divisional policy and procedures., Experience interpreting and explaining policy and procedures, rules, regulations, and/or laws to a diverse clientele., Experience working in a team environment, collaborating, communicating, and meeting shared goals., prior experience reviewing DCI background checks
What You'll Do.
Review dealer and sales representative applications and renewal packets for accuracy
completeness and potential fraud
Perform and review background checks on new and prior licensed dealer and sales representative
Process and issue dealer licenses
sales representative licenses
temporary markers and process renewal packets
Assess compliance with child support
Present testimony and evidence during licensing board meetings
Support ISU members with investigation
Handle complex questions from citizens
dealers and sale representatives
Cite statutory requirements and provide interpretations of laws
Complete the daily deposit and rectify any exceptions
Maintain all records and files
and order dealer license plate inventory
Manage the hearing decision orders and civil penalty assessment process
Permit Transportation Network Companies
Complete and maintain backlog reports
Assist in law enforcement investigations
Manage all incoming mail
Sort and stuff renewal packets
Separate and stuff dealer and sales representative licenses
Review and proofread documents for accuracy and completeness
How You'll Work.
Team & Collaboration
Work with product team
Communication Scope
Communicating
Full Job Description
**Agency** NC State Highway Patrol **Division** NC State Highway Patrol **Job Classification Title** Program Coordinator III (S) **Position Number** 60030844 **Grade** NC12 **About Us** The North Carolina State Highway Patrol's primary mission is to reduce collisions and make the highways of North Carolina as safe as possible. The NCSHP has more than 1,600 troopers who cover nearly 80,000 miles of North Carolina roadways, more than any other state except Texas. In addition to enforcing the state's traffic laws, state troopers also guide traffic during hurricane evacuations, re-route traffic around hazardous chemical spills, and they stand ready should any act of terrorism occur. State Troopers are committed to protecting North Carolina's motoring public. **Description of Work** The North Carolina State Highway Patrol's Investigative Services Unit is seeking a Program Coordinator III to join our Team! **Knowledge Skills and Abilities/Management Preferences** The Program Coordinator III for the NC State Highway Patrol's Investigative Services Unit (ISU) Dealer Section will review dealer and sales representative applications and renewal packets for accuracy, completeness and potential fraud, perform and review background checks on new and prior licensed dealer and sales representative and process and issue dealer licenses, sales representative licenses, dealer plates, temporary markers and process renewal packets, assess compliance with child support, scan processed work, and present testimony and evidence during licensing board meetings, and support ISU members with investigation. **Salary Range: $47,703-$63,147 Salary Grade: NC12** **Click** [**here**](https://oshr.nc.gov/state-employee-resources/benefits) **to** **learn** **about** **employee** **perks** **and** **benefits** **Click** [**here**](https://oshr.nc.gov/state-employee-resources/classification-compensation/total-compensation-calculator) **to** **see** **the** **Total** **Compensation** **Calculator** This
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