NC State Highway Patrol

ProgramCoordinatorIII

$48–63k Rocky Mount, North Carolina, United States FULL TIME
The Brief

“Program Coordinator III at NC State Highway Patrol. Skills: process management, cross-functional coordination, vendor/stakeholder management. Process emission/safety stations out of business. Handle complex questions from citizens”

Industry & Context.

Problems you'll solve

Investigating and clearing all blocks that occur due to the Registration Denial Program; Analyzes targeted data from various sources; determine whether fraud or impositions have been committed

Eligibility Requirements

Criminal Background Investigation, Drug Screening Test

What They're Looking For.

Must Have

Bachelor's degree from an appropriately accredited institution, two (2) years of experience related to the area of

Nice to Have

Basic knowledge of State Highway Patrol operations and polices, Experience with programs and applications used by members assigned to the Dealer Section, e. g. STARS, SADLS, INovah, OneDrive, MS Outlook, Adobe Acrobat Pro, MS Teams, Remote Deposit Capture etc, Thorough knowledge of the principles and practices of public and business administration, Thorough knowledge of program objectives and standards in the area of assignment, Basic knowledge of accounting practices and procedures, Ability to initiate and install administrative programs and procedures and to evaluate their effectiveness, Ability to exercise judgment and discretion in establishing, applying, and interpreting policies and procedures, Ability to establish and maintain effective working relationships with agency personnel, officials, and the general public, Ability to participate effectively in program planning, evaluation, and quality control methods, Ability to plan, assign, and supervise the work of subordinate positions

What You'll Do.

Process emission/safety stations out of business

Handle complex questions from citizens

Update inspection system on status of suspensions

Investigate and clear all blocks due to Registration Denial Program

Analyze targeted data from various sources

Research and interpret Federal Code

Compose and proof legal documents for stations

How You'll Work.

Team & Collaboration

Works closely with supervisors on special projects; Establish and maintain effective working relationships with agency personnel; Ability to establish and maintain effective working relationships with officials; Ability to establish and maintain effective working relationships with the general public

Communication Scope

Handles complex questions from citizens; Handles complex questions from enforcement personnel; Handles complex questions from other state agencies; Handles complex questions from law enforcement agencies

Process & Methodology

program planning, program evaluation, quality control methods

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