NC State Highway Patrol
ProgramCoordinatorIII
“Program Coordinator III at NC State Highway Patrol. Skills: process dealer and renewal packets, Manage, assign, and order dealer license plate inventory, review and proofread documents. Handle complex questions from citizens, dealers and sale representatives. Responsible for citing statutory requirements”
Industry & Context.
rectifying any exceptions
Criminal Background Investigation, Drug Screening Test
What They're Looking For.
Must Have
Bachelor's degree from an appropriately accredited institution, two (2) years of experience related to the area of or an equivalent combination of training and experience
Nice to Have
prior experience reviewing DCI background checks, Basic knowledge of State Highway Patrol operations and polices, Experience with programs and applications used by members assigned to the Dealer Section, e. g. STARS, SADLS, INovah, OneDrive, MS Outlook, Adobe Acrobat Pro, MS Teams, Remote Deposit Capture etc., Working knowledge of standard office equipment including, but not limited to, computers, printers, telephones, fax machines, scanners, teller scan bank systems, calculators, and copiers, Working knowledge and proficiency in Microsoft Office applications and relevant internet-based platforms used for licensing, regulatory compliance, and permitting processes across various industries, Basic knowledge of accounting practices specific to money management, Knowledge of North Carolina General Statutes and Administrative Code pertaining to automotive dealership licensing and operation, industry-specific rules and regulations, and relevant departmental and divisional policy and procedures, Experience interpreting and explaining policy and procedures, rules, regulations, and/or laws to a diverse clientele, Experience working in a team environment, collaborating, communicating, and meeting shared goals
What You'll Do.
Handle complex questions from citizens
dealers and sale representatives
Responsible for citing statutory requirements
Responsible for completing the daily deposit
and order dealer license plate inventory
Manage all incoming mail
review and proofread documents sent to the unit
How You'll Work.
Team & Collaboration
Handle complex questions from ... Division of Motor Vehicle and State Highway Patrol employees; Experience working in a team environment, collaborating, communicating, and meeting shared goals
Communication Scope
Handle complex questions from citizens, dealers and sale representatives; interpreting and explaining policy and procedures, rules, regulations, and/or laws to a diverse clientele; communicating
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