Company
Automotive
ProgramCoordinator
Neural analysis suggests this role is
optimal for mid candidates.
“Program Coordinator. Skills: Language quality, Continuous improvement, Terminology management. Identify language-related risks. Implement preventive measures”
What You'll Achieve.
Track language quality; Track translation turnaround times
Industry & Context.
Problem-solving; Critical thinking
What They're Looking For.
Must Have
Fluent in English, Demonstrated expertise in plain language, Demonstrated expertise in readability, Demonstrated expertise in tone, Demonstrated expertise in brand voice development, Experience in leading a team, Experience in coordinating a team, Moderate knowledge of vehicle technology, Moderate knowledge of aftermarket processes, Knowledge of Office package, Knowledge of JIRA, Knowledge of Confluence, Knowledge of Salesforce, Ability to meet short critical deadlines, Ability to relate to critical deadlines
Nice to Have
Understanding of German, Experience with technical copy, Experience with product copy, Experience with financial disclosures, Experience with AI-assisted writing tools, Experience with language automation in sales/retail, Experience with financial content workflows, Interest in cars
What You'll Do.
Identify language-related risks
Implement preventive measures
Track language quality
Track translation turnaround times
Drive continuous improvement
Maintain linguistic resources
Validation of technical terminology
Suggest improvements to terminology
Respond to e-mail enquiries
Evaluate translations
Evaluate translation service providers
Coordinate Language Champions
Plan capacity of Language Champions
Provide capacity for tasks
How You'll Work.
Team & Collaboration
Language Champions; Business areas; Other business areas
Communication Scope
E-mail enquiries
Full Job Description
Role Logistics: Location : Remote (can be fully remote, CET hours preferred) Project Length : 12 month contract Required qualifications: * Fluent in English and preferably some understanding of German. * Demonstrated expertise in plain language, readability, tone, and brand voice development, experience with technical or product copy and financial disclosures a plus. * Experience in leading and coordinating a team. * Hold an interest in cars. * Moderate knowledge of vehicle technology and aftermarket processes. * Experience with AI-assisted writing tools and language automation in a sales/retail context, including financial content workflows. * Knowledge of Office package and JIRA, Confluence, Salesforce. * Ability to relate to, and meet, sometimes short critical deadlines. * Meticulous mindset. * Good networking skills. * Problem-solving and critical thinking Tasks and working method: * Identify language-related risks (ambiguous vehicle specifications, financing terms, tone discrepancies, bias, inclusivity) and implement preventive measures in all NSC touchpoints. * Establish metrics and dashboards to track language quality, translation turnaround times. * Drive continuous improvement through audits, feedback loops, and maintenance of linguistic resources (glossaries, style guides, term bases) specific to automotive sales, financing, insurance, and aftersales. * Validation of new and modified technical terminology. * Suggesting improvements to the terminology. * Respond to e-mail enquiries about terminology. * Evaluate translations and translation service providers. * Coordinator of Language Champions and SPOC towards other business areas and AG. * Capacity planning of other Language Champions. * Available capacity for tasks as Language Champion. Other: * Detailed tasks are defined in consultation with the respective business areas.
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