Hope Services
Supported Employment Team
ProgramCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Program Coordinator at Hope Services. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Assures adequate program staffing through scheduling, recruitment, hiring, and orientation of direct service, substitute and volunteer staff as assigned.. Provides all aspects of supervision, evaluation, and training of staff.”
What You'll Achieve.
Provides resources support and training to staff and clients to facilitate agency, program, and consumer goals.; Ensures maintenance of equipment, ordering of supplies, inventory and quality of service.
Industry & Context.
Ability to facilitate systems and checks to assure delivery of quality service and product to internal and external customers
Constant movement around service area, and travel into the community., Time spent sitting, using a computer station, periods of intense concentration, using the telephone, paperwork., Time spent in meetings, travel to various work site locations throughout three counties., Exposure to outdoor weather and environmental conditions., Positions connected to a production environment are also exposed to times of fast paced activity, loud noise and to dust and airborne particles.
What They're Looking For.
Must Have
Bachelor's degree or equivalent plus three years of related experience working with people with disabilities in a rehabilitation environment.
What You'll Do.
Assures adequate program staffing through scheduling
and orientation of direct service
substitute and volunteer staff as assigned.
Provides all aspects of supervision
and training of staff.
Acts as a resource for rehabilitation
community based employment and activities
acts as a liaison between program services and the community.
Provides oversight of daily operations and services including case management
assures quality services are provided in timely manner.
Assures timely communications with persons served
management and community.
Participates in the development and implementation of the Agency planning effort including departmental budgeting
policies and procedures
and the implementation of Agency goals.
Oversees accuracy and timeliness of billing
and various internal and external reports.
presentations and client intakes.
Assures compliance with all safety regulations.
In the absence of a manager
may act in that capacity.
Provides direct service in program operations as needed to assure adequate staffing ratios.
Acts as a mandated abuse reporter.
May perform special projects or other duties as assigned to assure the efficiency of the program.
How You'll Work.
Team & Collaboration
Acts as a liaison between program services and the community.; Assures timely communications with persons served, families, care providers, funding sources, staff, management and community.; Participates in the development and implementation of the Agency planning effort including departmental budgeting, policies and procedures, and the implementation of Agency goals.
Communication Scope
Ability to communicate effectively and provide excellent customer service; Ability to observe, evaluate, document and communicate verbally and in writing
Process & Methodology
resource planning, continuous improvement
Full Job Description
## Description Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> 2025 Winner of Mercury News Best in Silicon Valley >>>> ASPIRE to Excellence CARF Accredited >>>> 2024 Great Nonprofits Top-Rated Nonprofit >>>> Four-star Charity Navigator >>>> 2024 Candid Gold Seal of Transparency <<<<< *Compensation: $5,859.00 per month Purpose: Provides resources support and training to staff and clients to facilitate agency, program, and consumer goals. Supervision, hiring and training staff, budgeting and contract fulfillment, and assignments to perform or discharge special projects in areas of responsibility. Ensures maintenance of equipment, ordering of supplies, inventory and quality of service. Principle Responsibilities: The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions: 1. Assures adequate program staffing through scheduling, recruitment, hiring, and orientation of direct service, substitute and volunteer staff as assigned. Provides all aspects of supervision, evaluation, and training of staff. 2. Acts as a resource for rehabilitation, program development, community based employment and activities, acts as a liaison between program services and the community. 3. Provides oversight of daily operations and services including case management, communications, and advocacy, assures quality services are provided in timely manner. 4. Assures timely communications with persons served, families, care providers, funding sources, staff,
Applying for this Program Coordinator role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Hope Services?
Real rants from real employees. Read before you apply.