Griffith University
Education
ProgramAssistant,TransformLivesProgram
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“Program Assistant, Transform Lives Program at Griffith University. Skills: Program support, Administrative support, Client services. Provide practical support to women and children. Attend homes or correctional facilities”
Industry & Context.
Criminal history check, Unrestricted work rights
What They're Looking For.
Must Have
Diploma level qualification, Relevant work experience, General understanding of human/social services sector, Ability to work effectively with First Nations women and children, Demonstrated experience working cross culturally, Solid understanding of cultural competency, Demonstrated ability to work cooperatively and effectively with government and non-government agencies, Demonstrated ability to work cooperatively and effectively with clients and their families, High-level interpersonal skills, Conflict resolution skills, Highly developed verbal and written communication skills, Organisational skills, Ability to be self-motivated, High level of individual initiative, High level of discretion, High level of judgement, Demonstrated ability to work independently
Nice to Have
Knowledge of challenges facing incarcerated women and their children, Understanding of First Nations ways of knowing, being and doing, Knowledge of issues impacting First Nations women and children
What You'll Do.
Provide practical support to women and children
Attend homes or correctional facilities
Respond appropriately to telephone inquiries
Provide administration required for referrals
Provide administration required for uptake of relevant services
Provide general administrative support
Manage routine reception duties
Manage building access
Manage visitor parking
Assist in managing flow of information
Manage records in databases
Maintain confidentiality
Work collaboratively with key stakeholders
Support the work of the Transform Lives Program
How You'll Work.
Team & Collaboration
Internal stakeholders; External stakeholders; Service providers
Communication Scope
Written communication; Verbal communication
Full Job Description
Every institution values excellence. What matters most is why. Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence. The [Griffith Criminology Institute](https://www.griffith.edu.au/criminology-institute) (GCI) is a large, diverse, and high-performing group of scholars focused on crime and justice issues. Through collaboration and innovation our research is helping find solutions to universal problems. GCI hosts the Transforming Corrections to Transform Lives Centre. The Centre’s vision is to support mothers and their children to have safe, dignified, and fulfilling lives, breaking down intergenerational cycles of disadvantage and incarceration, by transforming systems and generating new knowledge for evidence-based programs. The [Transforming Corrections to Transform Lives](https://www.transformingcorrections.com.au/) (TCTL) Centre is seeking to appoint a Program Assistant, for the Southeast Queensland area. The Program Assistant will provide practical and administrative support to the team of Program Coaches and the Program Manager, including providing direct practical support to women and children in the Transform Lives Program. The Program aspires to ensure that mothers are provided with continuity of care until they have sufficient stability and are sufficiently empowered to continue meeting their needs, improving their own lives, and supporting the positive development of their children. The program of support will: 1. Be multimodal in its approach (addressing not just parenting skills but also mental health needs, substance use problems, housing needs, etc); 2. Be multisys
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