Harborview Medical Center
healthcare
ProgramAssistant-PACU
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Program Assistant - PACU at Harborview Medical Center. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, general clerical duties, patient care support. Perform general clerical duties such as answering and screening telephone processing mail and assembling and sending information to monitoring supply inventory and ordering and stocking and maintain record of services ordered. Escort patients t”
What You'll Achieve.
Ensure positive and professional first impression of the clinic
Industry & Context.
fully on-site
What They're Looking For.
Must Have
two years of full-time clerical experience OR equivalent education/experience
What You'll Do.
Perform general clerical duties such as answering and screening telephone processing mail and assembling and sending information to monitoring supply inventory and ordering and stocking and maintain record of services ordered
Escort patients to various treatment areas
Float between the ASU and PACU patient care area and the two Waiting Areas as needed for patient and family check-in as well as providing clerical duties as directed by the Charge RN or Management
Respond to patient questions and provide directions to specified areas such clinics
ancillary departments
and eating facilities
Assist patients in accessing hospital and community services by consulting and making referrals to appropriate resources
Ensure positive and professional first impression of the clinic while communicating pleasantly and in a manner that optimizes patient privacy
and procedure appointments consistent with patient needs and scheduling guidelines
Obtain authorization and complete required documentation
Coordinate obtaining interpreters for patients
Arrange for patient transportation to outside facilities and coordinate patient transportation within facility
How You'll Work.
Team & Collaboration
cross-functional coordination; Float between the ASU and PACU patient care area and the two Waiting Areas as needed for patient and family check-in as well as providing clerical duties as directed by the Charge RN or Management; coordinate patient transportation within facility
Communication Scope
answering and screening telephone; communicating pleasantly; responding to patient questions
Full Job Description
**Job Description** The **Harborivew Post Anesthesia Care Unit (PACU)** has an outstanding opportunity for a **Program Assistant**. **WORK SCHEDULE** • Part-Time / 24 hours per week • Day Shift • This position is fully on-site **POSITION HIGHLIGHTS** • Perform general clerical duties such as answering and screening telephone calls; processing mail and assembling and sending information to patients; monitoring supply inventory and ordering and stocking supplies; and maintain record of services ordered • Escort patients to various treatment areas **ABOUT THE DEPARTMENT:** The Ambulatory Surgery Unit (ASU) and the Post Anesthesia Care Unit (PACU) provide pre-operative preparation for in-patients and post-operative care for both in-patients and morning admissions. The ASU and PACU areas also can be utilized for conscious sedation and recovery for special procedures or anesthesia-assisted procedures such as electroconvulsive treatment and exams under anesthesia. ASU and PACU care for pediatric and adult populations. Services include General Surgery, Orthopedics, Neurosurgery, Ear/Nose/Throat, Urology, Oral Maxillofacial, Burns, Ophthalmology, Gynecology, and Pain Service-related procedures. **PRIMARY RESPONSIBILITIES:** • Float between the ASU and PACU patient care area and the two Waiting Areas as needed for patient and family check-in as well as providing clerical duties as directed by the Charge RN or Management. • Respond to patient questions and provide directions to specified areas such clinics, units, ancillary departments, support services, parking, and eating facilities • Assist patients in accessing hospital and community services by consulting and making referrals to appropriate resources • Ensure positive and professional first impression of the clinic while communicating pleasantly and in a manner that optimizes patient privacy • Schedule new, return, ancillary, and procedure appointments consistent with patient needs and scheduling guidelines • Obtain autho
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