Tenable, Inc.
Cybersecurity
ProfessionalServicesPrincipalSecurityConsultant(USNorthEast)
“Professional Services Principal Security Consultant (US NorthEast) at Tenable, Inc.. Skills: Cybersecurity, Professional Services, Consulting, Training. Develop Professional Services team. Mentor Professional Services team”
What You'll Achieve.
Exceed expectations; Deliver results
Industry & Context.
Client escalations; Root cause analysis
What They're Looking For.
Must Have
12+ years of experience in IT/Cyber Security, Professional services experience, Bachelor's degree in a related technical field, Authorized to work for any employer in the U.S. without sponsorship
Nice to Have
Familiarity with SCADA and OT systems
What You'll Do.
Develop Professional Services team
Mentor Professional Services team
Train Professional Services team
Maintain expertise on service offerings
Support Delivery Management
Support Resource Management
Achieve delivery objectives
Achieve revenue targets
Handle client escalations
Liaise between delivery team
Advance Tenable Subk partners
Enhance Professional Services structure
Create training tutorials
Create new methodologies
Perform client billable work
Lead technical development
Create Training Academy Program
Run monthly training days
Oversee new employee onboarding
Act as primary shadow-er
Manage cross-training
Deliver consultative advice
Provide thought leadership
Advise clients on process best practices
Assist in developing Exposure Management Programs
Assess customer requirements
Ensure customer satisfaction
Execute customer engagements
Understand client business needs
Understand client unique needs
Exceed client expectations
Coordinate with Tenable functions
Develop client relationships
Maintain client relationships
Liaise with Tenable Technical Support
Support pre-sale activities
Support post-sale activities
Perform needs analysis
Identify revenue opportunities
Improve service offerings
Improve product enhancements
Assist Delivery Management team
Assist Resource Management team
Support Tenable delivery team
Support Tenable staff
Collaborate with global teams
Align on strategic goals
Contribute thought leadership
Develop internal delivery offerings
Develop internal methods
Develop internal tools
Document best practices
Assist Domain Specialist community
Maintain technical documentation
Maintain training materials
Conduct quality assurance reviews
Ensure adherence to Tenable standards
Ensure adherence to best practices
Identify service delivery improvements
Implement service delivery enhancements
Stay current with industry trends
Stay current with technologies
Stay current with best practices
Improve team capabilities
Improve client offerings
Monitor Theatre CSAT performance
Engage clients to clarify feedback
Resolve customer concerns
Provide updates to senior management
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Cross-functional partnerships; Global teams collaboration
Communication Scope
Consultative advice; Client training; Thought leadership
Applying for this Professional Services Principal Security Consultant (US NorthEast) role?
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