D-Fend Solutions
Customers Operations
ProfessionalServicesEngineer–IntegratedSolutions
Neural analysis suggests this role is
optimal for Senior candidates.
“Professional Services Engineer – Integrated Solutions at D-Fend Solutions. Skills: System integration, Counter-drone technology, Technical advisory. Lead installation, configuration, commissioning. Integrate EnforceAir Plus with third-party layers”
Industry & Context.
Troubleshoot integration issues
Travel globally up to 60%, On-call support rotation
What They're Looking For.
Must Have
Bachelor's degree in Engineering or CS, 5+ years in professional services or field engineering, Hands-on experience deploying multi-sensor systems, Solid understanding of RF communications, Networking architectures knowledge, Security operational knowledge, Demonstrated ability to operate independently, Technical documentation skills, Executive-level communication skills
Nice to Have
Direct experience with Counter-UAS systems, Background in military signals or EW, Experience in multiple global regions
What You'll Do.
Integrate EnforceAir Plus with third-party layers
Validate detection zones
Troubleshoot integration issues
Act as technical advisor
Assess RF environments
Review infrastructure readiness
Translate use cases into configurations
Lead customer acceptance testing
Lead sign-off procedures
Lead operational readiness reviews
Design operator training programs
Deliver operator training programs
Design administrator training programs
Deliver administrator training programs
Develop site-specific SOPs
Develop operator handbooks
Develop system administration guides
Support train-the-trainer programs
Provide post-deployment technical support
Provide incident response
Participate in global on-call rotation
Conduct system health checks
Conduct performance audits
Perform software update cycles
Perform firmware update cycles
Support periodical maintenance
Coordinate knowledge sharing
Coordinate escalations
Feed field intelligence to product/R&D
Contribute to deployment playbooks
Contribute to integration guides
Contribute to internal knowledge repositories
Support junior engineers
How You'll Work.
Team & Collaboration
Cross-regional knowledge sharing; Support junior engineers
Communication Scope
Executive-level communication; Technical documentation
Process & Methodology
Project lifecycle
Full Job Description
## Description At D-Fend Solutions, our people are our greatest strength — and technology is our passion. Our team of innovators and subject matter experts, including veterans of elite military intelligence technology units, is transforming the way organizations protect themselves from drone threats. As the global leader in cyber-takeover counter-drone technology, we design and deliver advanced, software-defined solutions that empower our customers to detect, take control, and safely land unauthorized drones — with precision and reliability. Every day, we push the boundaries of innovation to meet real-world security challenges across industries and environments. We’re proud of our cutting-edge technology, our global reach, and the impact we make in securing the skies. We’re seeking passionate professionals who thrive in a fast-paced, creative, and collaborative environment — those who want to be part of the next generation of airspace security innovation. Join D-Fend Solutions and help make the world a safer place. Become a D-Fender! Work with the world’s leading cyber-takeover counter-drone technology provider and shape the future of safe airspace. ## Key Responsibilities Deployment & Integration Lead end-to-end installation, configuration, and commissioning of EnforceAir Plus systems across diverse global operational environments, including military grade installations, border crossings, airports, and critical national assets. Integrate EnforceAir Plus with third-party detection layers including EO camera arrays, radar sensors, Jammer and RF detection systems into unified C2 architectures Validate detection zones, cyber-takeover workflows, and sensors fusion configurations against client operational requirements Troubleshoot and resolve integration issues across hardware, software, RF, and network layers, both on-site and remotely Customer Engagement & Technical Advisory Act as the trusted technical advisor to customer’s stakeholders, throughout the full project l
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